OutdoorMasterReviews of outdoormaster.com

Had a bit of trouble with my order and had to contact customer service. Incredible support. Always responded quickly and went out of their way to resolve issues. Even contacted me to inform me the specific goggles I was ordering might not reach me by Christmas, giving me the opportunity to change my order. I'm happy to report that shipping was very fast and I actually did received them by Christmas. As far as the quality of the products, been using their Heron snow goggles the last two seasons and they are awesome. MagKlick lenses are a game changer. You won't find a better value.

I had a really great experience with this company. My first helmet I got was super Congo and good looking. However after a first ski day I had an issue with it. I contacted the company and they replied very quick helping me with an issue. Even thought it was more than 30 days after my first purchase I was proposed to replace a helmet. Really great handling of the issue and carrying support team. I am now waiting for my new helmet which will hopefully arrive before my ski trip thanks to the help of support team.

I ordered two helmets and a pair of ski goggles for the season - first time buying gear but they had great reviews online. Helmets fit great, look sleek, and have an awesome lining. I cannot wait to use. I do have to mention that my goggles got lost in the delivery process. HOWEVER the customer support was absolutely incredible. They responded extremely fast and have a new pair of goggles on the way already. They were also helpful in answering questions and being very kind and supportive. I am so excited to try my new stuff.

Got the goggles my niece wanted and somehow ordered 2 totally my fault. They were so responsive and quick to offer a solution and worked with me to remedy my mistake. Got back to me quickly and were super friendly...also the goggles and case are great quality!

Packaging could be better. Box was dented but merch was not damaged.

I needed to exchange the helmet I bought since it was slightly too big. Once I sent the email, the company got in touch right away and coordinated the exchange process. It was a quick and smooth transaction. They were very helpful! I would absolutely buy from this company again.

Die Erfahrungen mit outdoormaster sind sehr gut. Sie antworten sehr schnell. Alles klappt. Seriöses unternehmen.

Got a couple of full face helmets for our grandkids for Christmas. We thought the price was good especially considering the excellent quality. Shipping was fast. Communication was good. We had to return one for a larger size. We thought that process could have been easier, less cumbersome, and quicker. But overall, we are happy with the end result.