Outdoor Furniture PlusReviews of outdoorfurnitureplus.com

Outdoor Furniture Plus reviews

354 approved reviews, newest moderated first

CAROL
Jun 8, 2023
Awesome customer service
Awesome customer service! Got wrong order shipped and they made it right and went the extra mile to please the customer. Highly recommend. Excellent outdoor furniture in Berlin Gardens.
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Sharon T.
May 23, 2023
Quality table and chairs
Furniture was as advertised. Very sturdy and comfortable. Packaged very well. Took myself (63 y.o. Woman) and a friend about 3 hours to put together the table and four chairs. Everything fit together well, just needed an extra pair of hands! Looking forward to many years of use!
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Karen M.
May 16, 2023
While our cedar potting bench is nice…
While our cedar potting bench is nice and sturdy, there are a couple of pieces that are splintered so clearly quality control was not 100%. We arranged these so that they do not show but it was disappointing considered the price.
Response from Outdoor Furniture PlusMay 16, 2023
Hi Karen. Did you reach out to let us know that there was a problem? I can't seem to find anything from you. If we need to take care of some wood that is not as it should be, please let us know at [email protected] and we will absolutely take care of you! Holly
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Willy B.
May 10, 2023
Great customer service
I placed my order with Holly on the phone. She was professional and made sure I ordered the right slings for my chairs. It was a pleasure speaking with her. Holly is a great representative for your company.
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Joanne N.
May 8, 2023
Quick delivery
Quick delivery. Great quality Love my new swing!
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Carolyn P.
May 2, 2023
John was very helpful with my purchase
John was very helpful with my purchase. Can't wait to get my cushions.
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Paul S.
May 2, 2023
John patiently verified the order and…
John patiently verified the order and ultimately guided me to a better color selection.
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B. H.
Apr 22, 2023
The planter box is well made
The planter box is well made, but your use of spray foam as a packing method is appalling. Wasteful and a hassle to dispose of.
Response from Outdoor Furniture PlusApr 22, 2023
Hi Bonnie. Thank you for your comment. These planters as well as about a dozen other items we represent are made by a shop in ID that ships them already completed with no assembly or very little assembly needed on your part. Over the years they have sustained an extreme amount of damage due to the lack of care by the carriers. So that our customer's could receive items in the condition they expect, the hard decision was made to package and ship this way. This was after exhausting a number of other packaging strategies. We are so sorry for the inconvenience in getting into the box but do hope that you enjoy your planters for many years. Holly
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