Outdoor Furniture PlusOutdoor Furniture Plus is listed under Furniture Stores in Knoxville, TN.
Outdoor Furniture Plus (outdoorfurnitureplus.com) has 354 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Shirley O.
I just ordered an item on-line. Website easy to use and received confirmation of order quickly. No personal interaction at this time.
Response from Outdoor Furniture PlusOct 18, 2021
Hi Shirley. Thank you for your little Woodard table order. Please let us know if we can help in any way. Take care, John
Claud R.
I would have like getting the swing quicker than 4 to 8 weeks. My credit card has not processed payment at this time. Thanks. Claud Riffe
Response from Outdoor Furniture PlusOct 10, 2021
Hi Claud, We are so sorry for the delay. Very few of our factories have caught up from the delays experienced last year during COVID for a multitude of reasons. We put those estimated lead times right in the add to cart area. And you are correct. We don't charge your credit card until your order ships. Please feel free to reach out to us direct at [email protected] if you have any other questions or we can help at all. Take care, John
Timothy G.
Overall I’m pleased. The piece is very nice , high quality, and I think I paid a good (and fair) price. I ordered based on phone call to OFP, and it turns out the stock info they gave me was incorrect. This lead a shipping delay of several MONTHS(!). Given the larger forces at work in the supply chain which OFP can’t control, it would help if their own internal information (which they can control) was up to date. Once I resigned myself to the long wait, the customer service was good, and they were attentive when I called or emailed for shipping updates, and when I noted small (and ultimately non-problematic) shipping damage.
Response from Outdoor Furniture PlusSep 29, 2021
Hi Tim. Thank you so much for your comments. This summer indeed threw a number of curveballs that no one could foresee. Your product SHOULD have been in the warehouse and ready to ship as soon as your order was placed. It arrived from the factory overseas over a month before you placed your order. Unfortunately our information is only as good as the information we receive from the factory and the companies carrying the products from point A to point B. We saw a complete breakdown in this usually normal process this summer. As the summer went on we had a better handle on what was happening but when your order was placed we were still very much in the dark. Now that it's all said and done we do hope that you will enjoy your patio dining set! What you received is one of my favorites. Take care, Holly
Fred S.
I called with some questions on availability during the pandemic - they were very honest an helpful. The furniture eventually arrived and we are very happy with the purchase.
Response from Outdoor Furniture PlusSep 29, 2021
Hi Fred, Great to hear that you are happy with your Travira Set. Oxford Garden makes some great furniture. Enjoy the rest of your summer/fall. Holly
Mike H.
Phone order was simple and fast. Staff was knowledgeable, courteous, and patient.
Response from Outdoor Furniture PlusSep 23, 2021
Hi Mike, Thank you for your call. Glad we were able to help. John
scott H.
The Product is beautiful only problem was with FedEx shipping. My product sat in the warehouse at FedEx for 12 days, just 15 minutes from my home.
Response from Outdoor Furniture PlusSep 17, 2021
Hi Scott, I'm glad that you finally received your A Frame and that all was in order. After being in that terminal for 7 days we alerted our rep but with the way shipping companies are overloaded these days, I'm not sure if that is what got it going or if they just caught up. Not sure but we hope you enjoy your swing set! Holly
Douglas B.
Purchased a cedar porch swing. It arrived on time with no damage .A quality porch swing frame for the cost.
Response from Outdoor Furniture PlusSep 15, 2021
Hi Douglas. Yes. Our log Swing A Frames are very hardy and will serve you well for many years! Holly
Dara Page G.
Great website that is easy to use, it guided me every step of the way...I found what I wanted and at an excellent price compared to other sites...Instant order confirmation with all the details...VERY PLEASED...!
Response from Outdoor Furniture PlusSep 14, 2021
Hi Dara. Happy we were able to help. Please feel free to reach out any time with any questions you might have. Take care, Holly
