Ouros Jewels Reviews | Read Customer Reviews of ourosjewels.com

Ouros JewelsReviews of ourosjewels.com

4.8769 reviews
Jewelry & Watches
30 W 47th St STE 204, New York, New York

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Ouros Jewels

About Ouros Jewels

At Ouros Jewels, we believe everyone deserves to shine.We specialize in premium lab-grown diamonds ethically created, expertly cut, and certified for exceptional quality. Each diamond is a masterpiece designed to bring your dream jewelry to life.You can choose from our IGI-certified diamonds or create your custom engagement ring, handcrafted with care and ready to ship within 1–2 weeks.Here’s what makes shopping with us special:1. Superior Quality – Ethically grown, beautifully crafted lab diamonds.2. 24/7 Customer Support – Our team is always available to assist you.3. Flexible Payment Plans – Luxury made easy and affordable.4. 30-Day Return Policy – Your satisfaction is 100% guaranteed.5. Free Engraving – Add a personal touch to your jewelry at no cost.We take pride in offering a seamless, transparent, and enjoyable shopping experience, because your trust means everything to us.For any inquiries, custom designs, or assistance, feel free to reach us anytime on WhatsApp:+1 (512) 736-7766Ouros Jewels – Where Purity Meets Perfection Follow on Instagram

Ouros Jewels (ourosjewels.com) has 769 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: ourosjewels.com
Website: ourosjewels.com
Category: Jewelry & Watches
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Ouros Jewels reviews

769 approved reviews, newest moderated first

Dustin B.
Feb 5, 2026
I was extremely skeptical in purchasing…
I was extremely skeptical in making such a purchase online. There are scams everywhere, but not here. I bought a very nice pair of earrings, I was in discussion with them throughout the entire process. Their attention to every detail sets these guys apart. Which is why I purchased a second pair once the first arrived and I saw the quality. Buy with confidence, Vijay and his team will treat you right. Thanks Ouros!
Response from Ouros JewelsFeb 6, 2026
Thank you for sharing this wonderful feedback! We’re truly grateful for your trust and so happy you loved the quality. It was a pleasure working with you, and we appreciate you choosing Ouros.
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CM R.
Feb 5, 2026
Fantastic Experience with Aman – Gorgeous East West Bezel Ring Arrived Perfectly!
First-time international order and Ouros made it a fantastic experience! I placed my order on January 15, and the ring arrived today, February 4 (I live in Canada). Aman was incredibly helpful and responsive from start to finish, even after payment, he kept me updated every step of the way despite the time difference. The East West bezel set wedding band I got is absolutely gorgeous btw! Stunning craftsmanship, beautiful sparkle, and exactly what I envisioned. The quality exceeded my expectations, and will be one of my favorite piece for sure from my stack. Highly recommend Ouros for anyone looking for lab-grown diamond jewelry. Great communication, ethical options, and top-notch service. I’ll definitely be a repeat customer.
Response from Ouros JewelsFeb 5, 2026
Thank you for sharing such a thoughtful review! We’re so happy to hear your first international order went smoothly and that we were able to keep you informed every step of the way. It’s wonderful to know your ring turned out exactly as you envisioned and has earned a special place in your stack. We truly appreciate your recommendation and kind words, and we can’t wait to welcome you back as a repeat customer!
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Michael T.
Feb 5, 2026
Great experience start to finish
Great experience start to finish. Ordered a 14k diamond ring and was informed of each step throughout the process. Vijay and team are excellent, I can’t say enough good things about Ouros. Highly recommend! FIVE STARS
Response from Ouros JewelsFeb 5, 2026
Thank you so much for the amazing review! We’re happy to know you had a great experience from start to finish and that you loved your ring. We truly appreciate your kind words and recommendation!
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John
Feb 4, 2026
The finished product was perfect
The finished product was perfect, wife very happy. Great customer service with each step of the project. Highly recommend.
Response from Ouros JewelsFeb 5, 2026
Thank you! We’re so glad everything turned out perfectly and that your wife loved it! It was a pleasure working with you, and we truly appreciate the recommendation!
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Kristine F.
Feb 4, 2026
I only received half of my order
I only received half of my order. Went back and forth for days via email with customer service, and nothing was resolved.
Response from Ouros JewelsFeb 18, 2026
Thank you for taking the time to share your feedback. We’re truly sorry to hear that this experience has left you feeling disappointed. We would like to clarify that both of your ordered items were shipped together in one package, and we shared the shipment proof and packing video with you clearly showing both items included. We have also offered a partial resolution via email in an effort to fairly resolve the matter. We genuinely want to find a solution and have made every effort to assist you throughout this process. Please kindly review our latest email and respond at your convenience so we can work toward resolving this together. Your satisfaction is very important to us, and we remain ready to help.
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customer
Feb 4, 2026
Just the to get earrings
Just the to get earrings
Response from Ouros JewelsFeb 14, 2026
We’re sorry to see this review. We’ve reached out to you for your order, but have not received a response yet. Please contact us directly at [email protected] so we can investigate your concern.
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Victor N.
Feb 4, 2026
great customer service
great customer service, kept me up to date through out the whole process.
Response from Ouros JewelsFeb 4, 2026
Thank you so much for sharing your feedback with us! We're glad you liked our service, and it was our pleasure to keep you updated!
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Jenalyn M.
Feb 4, 2026
I had an amazing experience with Ouros…
I had an amazing experience with Ouros Jewels from start to finish. The craftsmanship is absolutely beautiful, and the quality exceeded my expectations. Communication was clear and kind, and they helped answer all my questions. My diamond arrived on time, carefully packaged, and looks stunning. I will definitely be ordering from them again and highly recommend them to everyone.
Response from Ouros JewelsFeb 4, 2026
Thank you so much for your wonderful review! We’re truly delighted to hear that your experience with us was amazing from start to finish. Knowing that our diamond exceeded your expectations makes our work incredibly rewarding. We truly appreciate your recommendation and look forward to creating something special for you again in the future!
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