Tracey Willsie N.
Nice company, beautiful product!
The back and forth interactions via email were professional and the responses from Vijay were prompt! My antique trapezoid stones were beautiful, were a very reasonable price and I am very happy with them. My only concern is that antique or not, they are lab grown and should come with an IGI certificate, even if they are accent stones for a bigger stone. My other concern is how long it took to get them. Almost a month. That is a long time to wait for a purchase. In conclusion, if one is looking for a quality product, reasonable price, good customer service and one is willing to be very patient, I would recommend Ouros Jewels. Just know all of that going in and you'll be good to go!
Response from Ouros JewelsMay 8, 2026
Thank you so much for sharing your experience with us! As for the IGI, we do provide it for any stone above 1 CT, which did not meet your order, and that's the reason we weren't able to provide you with it. And shipping does take approx. 2-3 weeks of production and another week for delivery. That's mentioned on our website as well! However, we genuinely do appreciate your recommendation and would keep your raised points in our minds! We also look forward to working with you in the future at anytime!