OtakuplanReviews of otakuplan.com

I ordered the cobra kai dart jerseys and they were perfect,super comfortable and good quality,Made to order but 100% worth the wait.

Excelente el servicio al cliente es primera vez que hago un pedido y quede muy satisfecha con la calidad del suéter y además contestaron rápido mis correos los recomiendo cien por ciento 🤗

The sweathirts came in a decent amount of time and I was sprised at how well they look. The artwork for a piece of clothing is emarkable !

We had an issue and customer service responded to our concern right away and corrected the issue with no hassle! The representative was knowledgeable and fast to respond. We even received a small gift! Would definitely recommend their products and service!

I would definitely order from Otakuplan again….great customer service! My son loved his shirt! They actually have a lot of cool items! I would definitely order from them again! Zach was the coolest…quick responses to questions and after not receiving my item, he resent it to me….

Impressed. Just received my item. Honestly impressed with the attention to detail in the quality of the hoodie and feel of material. Well worth the price point and weight. Looks better in person then it does in the product listing. My only suggestion as a room of improvement with this organization is the tracking process. The link you will eventually be sent will lead to a landing portal on otakuplan.com, with said number, but ultimately leave you with no other information, including status of even what carrier it's being processed through. I recognized this immediately upon receiving it and contacted their customer support e-mail upon which Zach was extremely helpful in providing information as to what carrier it was being processed through, and an extremely useful website called 17track.net which can track parcels through numerous logistics carriers world wide. This was especially useful as the item, and I'm assuming company, is based in China. TLDR; impressed with item and quality. They're a real company that produces real merchandise. Only room for improvement is tracking implementation on the website. Good customer service.

The product that I bought was everything the company said it was. Printing and size was dead on. Under the current shipment problems it was still here in a timely manner. Highly recommend them. Tim.

Great quality and great service.