Shari B.
Customer service
Customer service rep was very kind and worked with me to resolve my issue. The only reason I did not give five stars is because I still have to pay some of the shipping, and so that reduces my original "great deal" cost... but if the shoes fit, I will be very satisfied.
Response from Orthora FootwearSep 30, 2026
Hi Shari, Thank you for sharing your experience. We’re glad to hear that our customer service representative was kind and helpful in working with you to resolve your concern. We also appreciate your honest feedback regarding the replacement shipping cost, and we understand how that can affect the overall value of your purchase. We hope your replacement shoes fit well and provide the comfort you’re looking for. Thank you for giving Orthora Footwear a try! Orthora Footwear