Orthora Footwear Reviews | Read Customer Reviews of orthora-footwear.com

Orthora Footwear Reviews | Read Customer Reviews of orthora-footwear.com

Orthora Footwear reviews

2,900 approved reviews, newest moderated first

Shawna S.
Oct 15, 2026
Exchanging my shoes
The first pair of shoes I received were too large. Instead of having me send them back, Karen let me keep them. All I had to do was send measurements of my feet and show pictures of the shoes being too big. She quickly sent me the correct size shoes. They feel good and I look forward to buying more after I have tried them for work. I appreciate Karen taking the time to help me. I am very pleased. Great customer service.
Response from Orthora FootwearOct 15, 2026
Hi Shawna, Thank you so much for sharing your experience! We’re delighted to hear that Karen was able to assist you and make the exchange process smooth and hassle-free. We’re glad your new shoes feel good, and we hope they provide the comfort you need at work. Your kind words and appreciation mean a great deal to our team. Thank you for giving Orthora Footwear a chance! Orthora Footwear
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Twalla
Oct 15, 2026
Everything was easy to order just…
Everything was easy to order just didn’t like it tell me I could get another pair @ 160 dollar was on you guys but they charged my card and the I couldn’t cancel my second pair
Response from Orthora FootwearOct 15, 2026
Hi Twalla, Thank you for sharing your feedback. We’re glad the ordering process was easy, but we’re truly sorry for the confusion and frustration regarding the additional pair and the charge to your card. We understand how disappointing this must have been, especially when you were unable to cancel the second order as expected. Upon checking, we can confirm that a member of our team is actively assisting you with this matter and working toward a fair resolution. We sincerely apologize for the inconvenience and appreciate the opportunity to address your concerns. Orthora Footwear
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Pam M.
Oct 15, 2026
Easy read First time Customer about shoe specifications
Easy read about shoe specifications. Very good price and can’t wait to see and see if shoes live up to see what I expect.
Response from Orthora FootwearOct 15, 2026
Hi Pam, Thank you for choosing Orthora Footwear! We’re glad you found our shoe specifications easy to understand and the pricing appealing. We appreciate your trust as a first-time customer and hope your new shoes meet your expectations for comfort and support. We look forward to hearing what you think once they arrive! Orthora Footwear
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monica L.
Oct 15, 2026
Do not buy these shoes from these people!!
Tracking info was non existent. They kept sending info saying they were shipped. Nothing else. Took almost 6 weeks to receive. Suppose to have 45 day trial with easy returns but the return process is at your expense and you are offered 10% back. The fit is horrible. Sooo wide and puckers at bottom of laces. The pink is so pepto bismal pink and just ugly and they don’t fit at all. They look like clown shoes. So keeping them and getting 10% back is not a great deal. I would never recommend them and I think a lot of these reviews must be fake. Big hassle and poor customer service.
Response from Orthora FootwearOct 15, 2026
Hi Monica, We’re truly sorry for the long wait for your delivery, the lack of clear tracking updates, and the disappointment you experienced with the fit and color of the shoes. We understand how frustrating it is when a product doesn’t meet your expectations, especially after such a lengthy wait. Please accept our sincere apologies for the inconvenience. Upon checking, a member of our team is working closely with you to review your concerns and work toward a fair resolution. We appreciate your patience and the opportunity to address this matter. Orthora Footwear
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Nichole W.
Oct 15, 2026
Needed to exchange for smaller size…
Needed to exchange for smaller size then they told me I have to pay to exchange the shoes so I asked for a refund. They then send email after email explaining that they are going bankrupt and simply cannot refund my money. But if i paid for exchange they would send another pair of shoes to me. Refused to give an address for return. Refused for me to speak to a manager. And stopped emailing me back. Would not give a number to call to speak with someone.
Response from Orthora FootwearOct 15, 2026
Hi Nichole, We’re truly sorry for the frustration and disappointment you’ve experienced while trying to exchange your shoes or obtain a refund. We understand how upsetting it must be to feel that your concerns have gone unanswered, and we sincerely apologize for the inconvenience this has caused. Upon checking, a member of our team is working closely with you to review your concerns and work toward a fair resolution. We appreciate your patience and the opportunity to address this matter. Orthora Footwear
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CINDY R.
Oct 15, 2026
I ordered before and I love them
I ordered before and I love them. They helped my feet a lot. I’m on them a lot during the day. I’m a caregiver.
Response from Orthora FootwearOct 15, 2026
Hi Cindy, Thank you so much for choosing Orthora Footwear again! We’re delighted to hear that our shoes have helped your feet feel better throughout your busy days as a caregiver. We truly appreciate your continued trust in us, especially knowing how much time you spend on your feet caring for others. Thank you for being a valued customer! Orthora Footwear
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Diane W.
Oct 14, 2026
New work shoes
Was easy to place the order.
Response from Orthora FootwearOct 15, 2026
Hi Diane, Thank you for choosing Orthora Footwear! We’re glad to hear that placing your order was easy and smooth. We appreciate your support and hope your new work shoes bring you the comfort and support you need throughout your day. Orthora Footwear
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customer
Oct 14, 2026
Easy to find what I wanted
Easy to find what I wanted, great pictures, easy to check out
Response from Orthora FootwearOct 15, 2026
Hi there, Thank you for your kind feedback! We’re happy to hear that you found what you were looking for and enjoyed the product pictures and easy checkout process. We appreciate your support and hope you love your new shoes! Orthora Footwear
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