Origo ShoesReviews of origoshoes.com

Response from Origo ShoesOct 5, 2026

Hi Andrea, thank you for your honest feedback. We're glad to hear you love the style and fit, but we are truly sorry about the strong chemical odor you experienced. That is certainly not the standard we aim for, and you shouldn't have had to wait weeks to enjoy your shoes. Please reach out to us at [email protected] so we can look into this for you and help make things right.

Response from Origo ShoesOct 5, 2026

Hi Nate, thank you for sharing your feedback! We're glad to hear you love the shoes overall, but we're sorry to hear about the insole moving around while you walk. Please feel free to reach out to our team at [email protected] so we can help resolve this for you!

Response from Origo ShoesSep 30, 2026

Hi Merg, we sincerely apologize for the poor experience and lack of timely communication. We never intend to mislead our customers, and we recognize where our support process fell short here. While address updates made via Shop Pay don't always sync automatically to carrier labels once generated, our team should have ensured the carrier label reflected the correct location. We want to resolve this for you immediately—please contact us at [email protected] with your order number or the email address used to place the order so we can reship your shoes to the correct address or process a full refund right away.

Response from Origo ShoesSep 14, 2026

Thank you so much for the 5-star review! We're thrilled to hear that you're enjoying the wide width fit and quality craftsmanship of your shoes.

Response from Origo ShoesSep 14, 2026

Thank you for taking the time to leave such a detailed review, Kylie! We're so glad your husband is loving his Derby shoes and that the size US13 is a perfect fit. We also appreciate your patience with international shipping to Australia—we hope the shoes are well worth the wait!

Response from Origo ShoesSep 14, 2026

Thank you for being a returning customer, Teresa! It's fantastic to hear that your Huaraches served you so well all summer and that your new Intreccio Mary Janes are already living up to expectations.

Response from Origo ShoesSep 14, 2026

Thank you so much for your feedback, Verona! We're delighted that you love the comfort and toe room. We also appreciate your note regarding driving—feedback like yours helps us continuously refine our designs. Thank you for your support, and we look forward to seeing you again!

Response from Origo ShoesSep 3, 2026

Thank you so much for the wonderful review, Dawn! We're thrilled to hear that the sizing, shipping, and shoes all exceeded your expectations. Enjoy your new pair!