Origo ShoesReviews of origoshoes.com

It is always difficult buying shoes online, but there were some ways Origo made this even moreso. When reading all provided information about fit, I measured my feet and chose the according size. When they arrived nearly two weeks later, they were much too big. In order to exchange, Origo’s process requires them to receive the first pair, inspect, then send the second. I emailed customer service to let them know I wanted the second pair delivered to a different address. Two days later I received a shipping notification and customer service notified me they were sent to my original address. It was as though my request to have them mailed to a new address was ignored. Because of this, I had to deal with logistical complications to arrange for pickup. When I finally got the second pair, they were slightly too small and, because I’d worn them for a few hours, were ineligible for either an exchange or return. They're cute, though uncomfortable and, I fear, not worth the price paid. It’s not likely I’ll ever buy from Origo again.

The inside sole of the left foot slid immediately upon use. The leather is nice but needs to be glued or something. For the price this shouldn’t be happening I am disappointed. The wide toe box is great but construction not good.

Edit update: Unfortunately, I have to change this review. This first part was a pleasant experience, but it ended there. When I went to order my shoes, nowhere on the website was it obvious that they had changed their sole which meant changing the sizing of ALL their shoes. I ordered the same usual size, and when they arrived, they didn't fit. I contacted them and they said they'd changed their sole and I should have checked the sizing chart. I feel like they didn't want the customers to know that the sizing changed because I couldn't find that information when I went back to look. Why not have a banner or red text for anyone who had previously purchased? returning for a new size was an absolute nightmare, and the person I was emailing with was incredibly unpleasant and unhelpful. By the time I got the new pair, I wanted to sell them; it left such a bad taste. Origo shoes are not only very comfortable but also a great company. This was the second pair of barefoot shoes I've ever bought and the fit was perfect with accurate sizing. I ended up having a little issue with some stitching and they not only stepped up, and responded right away but also took great steps to help rectify the situation. I highly recommend them for quality products but for customer service and awareness of environmental impact. Their shoe soles are made of plant-based biopolymer and thermoplastic rubber which makes them more earth friendly! I look forward to buying my next pair.