Original GrainReviews of originalgrain.com

I really just want to give one star due to the issue I will address later, but the watches are absolutely beautiful so I will give it two stars. I have owned two different watches from this company. The first one I bought for myself roughly 12 years ago. After a couple of years the watches bezel cracked and fell out, taking the glass with it. The second watch I received as a gift just this last christmas and it has already done the same thing. I don't wear them while showering or doing anything excessively physical. So its just weird that its happened twice now.

Great price for a great quality watch. And the 2nd mystery watch for $99 was too good to pass up. I love the watch. It’s classy and made for a man

Awesome watch and recharge box. So happy I found Original Grain.

The watch I got my bf was a part of the military collection and my Marine was so happy about the gift, he proposed!! We love the watch and are getting him a wedding band. The customer service is amazing! It’s a lost art these days so I’m getting everything I can from these guys. Original Grain is an awesome company and products!

I ordered a watch and it arrived defective. I contacted the company and realized that it was beyond the return date by two days. Regardless, they quickly responded, offered to replace it and told me to keep the watch I had and there was no need to return it. Impressive service. Thank you so much for taking care of my needs and making it right with a new watch. The process was swift and effortless and the customer derive top notch!

First of all, absolutely love this watch. It's gorgeous and well made. It's the only watch I've ever gotten unsolicited comments about. I don't wear it very often but the last time I did, I noticed that one of the hands on the little dial had broken loose and was blocking the movement. I contacted Original Grain about it, sent them pictures and they shipped me out a new watch. 5 days later it was delivered. All things can have issues, but it's how a company responds. Can't say enough about how happy I am!

I am usually very cautious of buying anything online, but original grain and their representatives were very professional and kept in constant communication with me when I had questions. The watch is beautiful and I could not be happier. IF a potential problem does arise with the watch, I feel more than confident that Original Grain will step up to ensure my needs are met. Great job guys... Thank you!

Amazing product but even more amazing customer service. I had a prompt resolution to my service request. I will be a repeat customer going forward. Thanks OG