Organic Skin CareReviews of organicskincare.com

Good quality products. If you have any questions someone is always there to answer you n guide you. Plus I savemonry ordering through company.

I got my order very quickly. Easy to order too

Organic Skin Care is a great company that covers all of the products I love and need!

This is the first time I have ever posted a complaint for a business in my entire life, but I cannot reiterate enough how much I do not recommend you purchase anything from this site. I made a very basic order of a few items and received the wrong product and an incomplete order. Not to mention, it took several weeks for him to even ship the incorrect order out. Bordering on the third week of not having received my products nor any confirmation that they had been shipped, I inquired if he had shipped them. He then said he would do so (no affirmation as to when that would be, whatsoever). Having been several weeks since my order, I asked if he would be able to ship them overnight as I was completely out of skincare. He rudely responded that he would if I paid for it…flabbergasted, I said ok I will just wait then. After finally receiving the package, I kindly let him know that it was missing products and that he had sent me the wrong item for one of the products I had ordered. He then gaslit me and said I actually ordered the product that he sent, and that the product I believed to be the one I ordered was not even sold on his site. After sending him a screenshot of his own site, which quite literally showed the product that I know I ordered, and the receipt, which also showed I had indeed ordered that very product, he agreed, after WEEKS, to exchange my product and sent me the remaining product that he had shorted me. Yet, I still do not have the correct product nor the missing products—an entire month later. Just to get him to a point of agreeing to resolve my issue took a month of back and forth, in which he repeatedly made ambiguous statements about whether or not he was intending to correct either issue, and here we are now, a month later—with neither issue resolved. It is beyond me as to how or why (truly, why?) this man went to such great lengths in avoidance of doing his own job, but he did. And I now feel the need to post this such that the rest of you just go somewhere else for your skincare needs. For your own mental sanity.

Emailed customer service twice and no response. I need help with my order but no one is responding. Not sure how that is good business. I just won’t order again

I never got my order and have been contacting you almost every day with no response. I will not use this company again.

The product

I love this product and so happy to see that you all carry it It was great I got it so quickly in the mail thank you