OreillyautoReviews of oreillyauto.com

I think time changed....they refused to install the battery I bought in the store even after I told them they did last time... so over price without installing. So lame. I did at Walmart for the half price and they installed my battery. everything happens with a reason. I won't visit Oreilly anymore. Thanks for the warning...

I love my Orielly's. Great service and prices. They do not discriminate against health conditions and have earned my business.

I placed an order, online, for my Daughter so she could go to her local store and pick up a battery. I placed the order at 11:56am, called the store Manager about the order and my Daughter headed to that store to pick up the battery. But when she got to the store, the order had not been finalized through O'Reilly online and required me to call an 800 number to proceed, all in the name of "SECURITY" they claimed. It is not up to O'Reilly to decide how I pay for the order...that is between me and my credit card company. With the thousands of dollars my Husband and I spend yearly at O'Reilly and have this issue arise means we will NEVER buy anything again. NAPA is right down the road.

Entered the store in Weslaco, TX never greeted. I woke up Mario at the counter and interrupted his daydreaming I guess. I asked for wiper blades for my Prius and asked if he could install to which he grumbled something back under his breath to which I was sorry I stopped here. I paid for the blades, and he let them set on the counter and started waiting on everyone (Hispanic) that walked through the door. I grabbed the blades and walked out , thanking him for NO service. OK, Back to Amazon from now on.

i wrote a review and said: they were out of O'Reilly oil and when I wrote a review they wrote back 'Unfortunately, it did not meet all of our website guidelines' wow stupid bot responses. then you blocked me from responding

If there is a more sexist or racist retailer in the world I haven't found it. O'Reilly is still the good ole boys club. When I started at my store, there were three females: The Store Manager, another female counter person, and a female delivery driver. All three were exceptional at what they did. The store manager had the highest store audit score in the district, which is their measuring stick for performance of the manager. Within a few months, the district manager forced our store manager out and demoted her without a reason. It didn't take long before the other two females resigned as the workplace became hostile. I couldn't stand the way these employees were treated, so I resigned too. I hope the company realizes it takes more than a warehouse full of parts, it takes people!!!

I purchased brake-pads and was told that they come with lifetime warranty and\or free exchange. I have done this in the past with my other vehicles. This time, my brake pads were not exchanged and was accused of trying to sell them elsewhere,... if exchanged. Who does that??? Will not purchase anything from them if they can not stick by what they say for warranty.

During the transition from Kragen to O'reilly auto, I bought some parts online with the promise I could return them in store if necessary. Never using the parts, I attempted to return them to a local store. (Mountain, ontario, California) They said they needed paperwork, which I provided, but they were still unable to refund my money. After four trips back to the store with various printouts from the online transaction they were still unable, and unwilling to accept their parts back. When asked for a managers or owners phone number, they said they were corporate owned, and there was no one to contact. In disgust, and frustration, I threw the $20 of parts in the trash, and ended my years long relationship with Kragen auto that day.