OrchidRomanceReviews of orchidromance.com

Response from OrchidRomanceMar 30, 2022

Dear Rick,  Thank you for taking the time to leave your feedback. We will pass your feedback in regards to this feature to our upper management, perhaps they can consider it valid to be applied in the future. At the given moment, you may turn off the notification in the appropricate section on the website. If you need assistance or guidance, contact us via [email protected]. We work 24/7 for our customers! We would also greatly appreciate it if you decide to review the feedback. Looking forward to your reply! Best Regards, Support Team OrchidRomance

Response from OrchidRomanceMar 30, 2022

Dear Roger, Thank you for rating OrchidRomance platform. It is true our platform is quite expensive. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. If you are an active user, you might get a set of free bonuses. Please, contact us via [email protected] to learn the details of the offer. Take care and stay safe! Best Regards, Support Team OrchidRomance

Response from OrchidRomanceMar 30, 2022

Dear Hugh, Thank you for rating OrchidRomance platform. We will pass your feedback in regards to this feature to our upper management, perhaps they can consider it valid to be applied in the future. If you have any other suggestion on how to improve the website, please share those with us via [email protected]. Take care and stay safe! Best Regards, Support Team OrchidRomance

Response from OrchidRomanceMar 30, 2022

Dear Thomas, Thank you for taking the time to leave feedback about our website. Please, kindly note that contact exchange usually takes up to 7 calendar days, but it may be longer as we request contacts from our partners. We'll pass your request to the validated member's regional partner, so they will confirm it with her. If you did not receive the information, please reach us via [email protected], so we would be able to indentify your account in the system as well as check this situation. We would also greatly appreciate it if you decide to review the feedback. Looking forward to your reply! Best Regards, Support Team OrchidRomance

Response from OrchidRomanceMar 30, 2022

Dear Jane, Thank you for rating OrchidRomance platform. We are pleased to hear that enjoy our services and this comfortable place for communication. We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred. However, we are always glad to offer some free credits to our customers, so please contact us via [email protected] in order to learn the details. Best Regards, Support Team OrchidRomance

Response from OrchidRomanceMar 30, 2022

Dear Robert, Your feedback helps us to improve our service and it means a lot to us! It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices. Please feel free to reach us via [email protected] at any time if you wish to share more feedback, thoughts and suggestions related to our service! Kind regards, OrchidRomance Customer Support

Response from OrchidRomanceMar 30, 2022

Dear Philip, Thank you for leaving a review about our platform! Unfortunately, your inquiry didn't provide us with sufficient information in order to help you. Please let us know if you need our assistance with questions related to our service via [email protected]. We are always at your service. Kind regards, OrchidRomance Customer Support

Response from OrchidRomanceMar 30, 2022

Dear Stephen, Hello and thanks for leaving your review. We're delighted to know about your experience. Your feedback is noted, however, it is important to say that all service prices are stated on the website and you pay only for the features that you actually use. Kind regards, OrchidRomance Customer Support