OrchidRomanceReviews of orchidromance.com

Response from OrchidRomanceApr 8, 2022

Dear Alex, Thanks for taking the time to share your feedback with us. It means so much when our customers share their experiences. I'm glad we were able to meet your expectations! We will be glad to assist you in case of any additional questions. Please contact us via [email protected] if any assistance is needed. Kind Regards, OrchidRomance Customer Support

Response from OrchidRomanceApr 8, 2022

Dear Bartjan, Thank you for the nice evaluation! Our customer support service is always ready to come to the rescue! It is great that now the website works pretty well understandable for you! Best regards, Orchidromance Customer Support

Response from OrchidRomanceApr 6, 2022

Dear Jack, Thank you for rating OrchidRomance platform. We are pleased to hear that enjoy our services and this comfortable place for communication. We will add FAQ soon on the website and until now, you may contact us via [email protected] as we work 24/7. Best Regards, Support Team OrchidRomance

Response from OrchidRomanceApr 1, 2022

Dear Anthony,  Thank you for your comment on our website. We are sorry to hear that you decided to leave our website. Sadly, we have no email of yours to check whether there was a request in the system, so we would appreciate if you contact us via email [email protected], so we would check it. We are always available for our members 24/7 and ready to help.  Best Regards, Support Team OrchidRomance

Response from OrchidRomanceMar 31, 2022

Dear Customer, Thank you for your detailed feedback. I will pass it to my management and make sure to take into account all the suggestions mentioned. Please be informed that prices were set up in this way due to the high level of the verification: the ladies are being interviewed, have to provide their ID documents in order to pass the verification here, also, they record a video confirmation and it has to be checked by Regional Partners. Moreover, we have a 24/7 Customer Support team that is ready to assist with any request. So it really takes a lot of effort and requires a lot of resources. If we have doubts about the authenticity of documents or the user's consent to be registered on our Website, we notify the Partner. Should the Partner fail to prove that there are no problems with that, we decline registration on the Website. That's why you can be sure there are no fake profiles here. However, if you feel like you’ve encountered any suspicious activity while using our service, we would be more than happy to assist you in such a case. Feel free to contact our customer service department in order to get information on how you can spend less and we will be glad to answer all of your questions via [email protected]. Kind Regards, OrchidRomance Customer Support

Response from OrchidRomanceMar 31, 2022

Dear Gezza, Thank you for the comment! Every feedback from our users is very important to us. It may seem that our platform is a bit expensive.However, we would like to emphasize that our main purpose of the customer’s safety on the platform. From our side, we try our best to prevent any unpleasant experiences for our customers and verify profiles before posting them on the website. There is no need to pay for a  subscription in order to use all the benefits. You are able to choose the services you enjoy the most, and you are always in control of your spending here. Moreover, our support department working 24/7 is always ready to take care of any issues you could come across. We really try hard and hope to make our efforts justified for our customers as well as your investments! Validated members use our services free of charge, they have other limitations though. To name one, most of the data that the validated members provide, like photos and videos have to be verified with their IDs and personal interviews before registration, so we believe that there are no fake profiles on our site. We will be glad to assist you in case of any additional questions. Please contact us via  [email protected] if any assistance is needed. Kind Regards, OrchidRomance Customer Support

Response from OrchidRomanceMar 31, 2022

Dear Marcos, We are happy to know that you enjoyed your experience! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words! Best Regards, OrchidRomance Customer Support

Response from OrchidRomanceMar 31, 2022

Dear Stephen, Thank you for sharing your feedback about the website! Please note that we have such an option on the website as a stream and it is completely free to use. Therefore, you can discuss with the members directly this option and connect to it at the moment of streaming. In addition, we also have such an option as a contact exchange and even real meeting. In case you want to know more about it, feel free to contact our Support Team for additional information at [email protected] at any time. Best Regards, OrchidRomance Customer Support