OrCam Technologies Reviews | Read Customer Reviews of orcam.com

OrCam TechnologiesReviews of orcam.com

4.384 reviews
Health Equipment
1115 Broadway, 11th floor, New York, New York

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OrCam Technologies

About OrCam Technologies

Welcome to the innovative world of OrCam, where the boundaries of accessibility are shattered, and independence is redefined. With a steadfast commitment to empowering individuals with visual impairments, OrCam has garnered exceptional reviews for its groundbreaking assistive technology.At OrCam, we believe in harnessing the power of artificial intelligence to enhance the lives of those facing visual challenges. Our cutting-edge devices utilize state-of-the-art algorithms and intuitive design to enable seamless integration into daily routines. Whether it's reading printed text, identifying faces, or recognizing products, OrCam's advanced solutions are designed to restore independence and unleash the full potential of every individual.With a multitude of positive reviews from satisfied users worldwide, OrCam's impact speaks volumes. Our technology has empowered thousands to regain control over their lives, fostering a renewed sense of freedom and confidence. By providing real-time feedback and instant accessibility, OrCam has revolutionized the way people with visual impairments interact with the world.Are you ready to experience the transformational power of OrCam firsthand? Join our growing community of empowered individuals and unlock a world of endless possibilities. Explore the exceptional reviews and discover why OrCam is the trusted name in assistive technology. Embrace the future today with OrCam, where every voice is heard, and every vision is realized.

OrCam Technologies (orcam.com) has 84 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: orcam.com
Website: orcam.com
Category: Health Equipment
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 76% of reviews.
Latest: Most recent review: March 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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OrCam Technologies reviews

84 approved reviews, newest moderated first

Colin O.
Jul 24, 2024
Language Translation
Customer services got back to me within a couple of days and gave clear and precise instructions backed up via email.
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Bigfella
Jul 18, 2024
Orcam learn technical issues
we Had a problem with the Orcam learn and opened a case with the support team, they quickly got in touch to discuss the issue we where having and set about to fix the issue, they kept in touch via email and organised calls to talk us through the process of fixing the issue we had, All call backs where all on time and the person dealing with our issue was very helpful and polite and couldn't do enough Very satisfied with the customer service team.
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William A.
Jul 17, 2024
Alex was a credit to OrCam Technology
Alex was attentive to my needs contacted me via email, phone, and text and intervened with management toget swift action. he is a credit to the company and went out of his way to provide service.
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Larry C.
Jul 16, 2024
Alex is the best
I had ordered my daughter a new Orcam device and Alex recognized that she had an older unit that was eligible for trade in. His attention to detail and customer service saved me a lot of money and provided great support for my daughter.
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Marcelia M.
Jul 12, 2024
Dov was very helpful and knowledgeable.
Dov was very helpful and knowledgeable.
Response from OrCam TechnologiesJul 14, 2024
Thank you for taking the time to share your positive experience with Dov. We're delighted to hear that his knowledge and helpfulness made a significant impact on your service experience. Dov is a valued member of our team, and we take pride in his commitment to providing excellent support and sharing his expertise with our customers. Your feedback is greatly appreciated and serves as a wonderful motivation for Dov and the rest of our team. We strive to continue delivering high-quality service and support to ensure your satisfaction. If you require further assistance or have any more questions, please don't hesitate to reach out. We're here to help and ensure that your experience continues to be positive. Thank you for choosing our service, and we look forward to assisting you again.
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Ron B.
Jul 3, 2024
Alex did a tremendous job for us
Alex did a tremendous job for us. He identified the problem immediately and even went to FaceTime on his personal phone so he could look at the device and tell us what we needed to do. He was very kind and courteous and even called us back a few days later to see if the problem was resolved. I would recommend him for a raise. Ron and Dorothy Boyd
Response from OrCam TechnologiesJul 5, 2024
Thank you for taking the time to share your exceptional experience with Alex. We're thrilled to hear about his swift identification of the problem, his innovative use of FaceTime to provide real-time support, and his thoughtful follow-up to ensure everything was resolved to your satisfaction. Alex's commitment to going above and beyond is a great example of the dedication we value at OrCam. Your kind words and recommendation for Alex's recognition are greatly appreciated and will be forwarded to our management team. It's feedback like yours that not only motivates our team members but also helps us in recognizing and rewarding their outstanding efforts. If you have any more questions or need further assistance, please don't hesitate to reach out. We are here to help and ensure that your experience continues to be positive. Thank you for choosing OrCam, and we look forward to continuing to serve you.
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Dario Z.
Jun 28, 2024
Alex thank you for helping me with…
Alex thank you for helping me with orcam my eye. The battery life and response time having proved quite well after the upgrade you provide me with. I'm not quite sure yet if I'm slightly disappointed. As of now it seems like a device needs a router for the magnifier to work even though the device is tethered to a a laptop. Is there any software I can purchase which allows me to use the magnification outside internet access. And again thank you for your help.
Response from OrCam TechnologiesJul 5, 2024
Thank you for your feedback and for acknowledging Alex's assistance with your OrCam MyEye device. We're glad to hear that the battery life and response time have improved with the upgrade. However, we understand your concern regarding the need for an internet connection to use the magnification features effectively. Currently, the OrCam MyEye does require an internet connection for some of its functionality, including certain magnification features that rely on cloud processing. However, we are continuously working on improving our technology and expanding the capabilities of our devices to enhance user independence. While there isn't a specific software available for purchase that would allow offline use of the magnification features, this is valuable feedback for our development team. We are committed to enhancing the user experience and your input is crucial in guiding our efforts. Thank you again for your feedback, and please rest assured that we are exploring all avenues to improve functionality in environments without internet access. If there are any other questions or further assistance you need, please don't hesitate to reach out. Alex and the rest of our team are here to support you.
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Constantin B.
Jun 18, 2024
OrCam este o solutie foarte buna pentru…
OrCam este o solutie foarte buna pentru nevazatori sau deficienti de vedere si desigur speram la update cu imbunatatirea vorbirii la nivel de voce umana asistata de AI,apreciez asistenta binevoitoare si profesionista a dlui Alexander Etkind caruia ii multumesc si pe aceasta cale.
Response from OrCam TechnologiesJun 20, 2024
Vă mulțumim pentru feedbackul dvs. pozitiv și pentru recunoașterea calității soluției OrCam pentru persoanele nevăzătoare sau cu deficiențe de vedere. Ne bucurăm să auzim că sunteți mulțumit de produsul nostru și, de asemenea, apreciem sugestiile dvs. privind îmbunătățirea calității vorbirii cu suportul AI. Sunt încântat să aud că asistența primită de la dl. Alexander Etkind a fost pe măsura așteptărilor. Experiența și profesionalismul său sunt resurse valoroase pentru echipa noastră, și îi vom transmite cu siguranță mulțumirile dvs. Continuăm să lucrăm la îmbunătățirea și actualizarea tehnologiei noastre pentru a răspunde și mai bine nevoilor utilizatorilor noștri. Feedbackul dumneavoastră este esențial în acest proces și ne ajută să ne direcționăm eforturile acolo unde este mai mare nevoie. Vă mulțumim că ați ales OrCam și sperăm să continuăm să vă oferim suportul și serviciile de care aveți nevoie.
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