Toni
Defective Orcam Device
I bought this product through a Orcam sells rep whom was very polite but a shark in sheep's clothing. After I bought the product and time passes I haven't heard from this rep. Since I have not been able to get any assistance other than me having to pan out more money in order to get this device to work properly. I have had my device for about two years now and it will not keep a charge. The USB cord is not charging and I've tried several different outlets and USB type C chargers. So far it has charged up to 64%. I do not recommend purchasing this device unless you can get a non-expiring warranty as they are still working the kinks out on this device. It is not worth purchasing if you are worried about it keeping a charge.
Response from OrCam TechnologiesAug 6, 2023
Please submit a case at this link https://www.orcam.com/en-us/submit-case and a support agent will call you to assist - even if your device is out of warranty we have repair & Trade in options available.