Kevin
Ridiculously complicated return policy
I just didn't like the toothbrush but my real issue was with the return policy. It took me a week and two very lengthy customer service phone calls to finally get the label to return the package. Once my return was finally approved they told me they would be sending me a prepaid debit card for in about 3 weeks? So it's taken me a month to get a refund and they can't just do it to my credit card?