Oral-BReviews of oralb.com

Die Zahnbürste ist vom säuberungseffekt einfach unerreicht. Leider ist die Elektronik defekt gewesen nach etwa zwei Jahren auf dem Display war zu sehen dass die Darstellung nicht mehr funktionierte und die Zahnbürste natürlich auch nicht mehr wir haben sie kostenfrei zurückgeschickt und dafür einen Ersatz bekommen und zwar anstandslos. Somit sind wir nach wie vor überzeugte io Benutzer

Spedizione effettuata a caso senza riportare la via, assistenza inesistente e di un educazione veramente scadente. Sono ancora in attesa del prodotto dopo avere speso 139 euro. Ormai il cliente ha sempre torto anche quando Lorena e Rocio via chat ti trattano come un troglodita!!!!!

I’ve used an Oral-B rechargeable toothbrush for 8 years until it stopped working. I thought the next model up would be better…the IO range is so much more expensive in the long run, the replacement heads are very expensive. I think I’ll be reverting back to the simpler one and be able to get replacement heads in a 10 pack again

I am deeply disappointed and angry with Oral-B's product quality and non-existent customer support. I purchased an expensive electric toothbrush directly from the official website. After just one year, the brush completely stopped working and will not turn on at all. Trying to get support has been an absolute nightmare. I have emailed customer service multiple times, only to receive generic automated replies saying they will respond within 2 business days—they never do. No one answers the phone, and the live chat assistance is completely useless. When I explained my case on live chat, the representative literally sent me a link to a "30-day free trial" for a new toothbrush. What an absolute insult to a customer trying to claim a statutory warranty on a broken, expensive product! Under EU law, this product is fully covered by a 2-year minimum warranty. Oral-B is completely ghosting its customers and evading its legal warranty obligations. I expect someone from the escalation team to contact me immediately to arrange a replacement or repair.

Who wants to put a black computer into his mouth to get white teeth?! I miss the good old Oral-B: No computer, a simple on- and off-button, white color and good brush heads.

The IO toothbrushin itself works great, but sadly the magnetic charging base is AWFUL - mainly because the cord for which it plugs into the wall is too clunky, stiff and heavy and it makes the whole thing cumbersome and difficult to utilize as the toothbrush constantly gets knocked over when the heavy cord wont cooperate with where you want the base to sit. Its just bad design, the cord is too stiff and makes the base either not sit where you want it, or the cord itself just gets in the way of your reaching hands in the morning when you are barely awake. Its very frustrating in general. They should have made the cord a much smaller diameter wire with a usb c plug instead of a heavy duty 115v plug end, perhaps even with a locking retractable spool. Considering the EXTREMELY high cost for this toothbrush I wouldn't purchase this again OR RECOMMEND due to the charging base/cord design issues as it frustrates me almost daily. They put lots of thought into the device and 0 thought into the charging base, which is unfortunate. Ive also read a LOT of feedback online about the same thing, so im definitely not alone in this.

Ik kreeg een kapotte oral B toegestuurd. Tja kan gebeuren. Alleen het Retouneren heeft wat voeten in aarde. Hij inmiddels daar aangekomen dat kan ik zien bij PostNL maar hun geven aan nog niet ontvangen. Maar als ze hem ontvangen duut het nog twee weken voor je wat hoort. Je kan hem beter ergens anders bestellen dan bij oral B zelf die retour condities zijn een stuk beter.

I've been using oral b glide floss picks for years and have never had any issues. But then I bought a new value pack - and it's dreadful! You can feel the floss beginning to break from the first tooth. I found one of my previous packs (dated 2021) and they are absolutely fine! You can actually see that the floss looks slightly different and the newer pack (dated 2024). The quality is so poor in the park on the right that you have to use multiple floss pics to do your whole mouth because it breaks straight away. I feel concerned it is a counterfeit product. But can't find any way to report it to Oral-B. Do not buy the white gum care packs on the right if you can help it as they are useless :(