Lucas Muller V.
Unauthorized charges, no support, and system blocks cancellation
I used OpusClip only during the first month and have been trying to cancel my subscription ever since — but the platform won’t allow it. I tried deleting my account, searching for a cancellation option, and nothing worked. When I try to submit a support request through the site, it shows a “check your network” error — even though my internet is working perfectly. The issue is clearly on their end. I also contacted them by email, but I only received an automated response saying they don’t provide support by email and redirecting me back to the website — which, again, is broken. Now I’m being charged for 4 months without using the service, totaling R$ 206.84 (~$40 USD) in unauthorized charges. I’ve tried everything, and now I’ll have to dispute the charges through my bank. This company provides no real support, makes it nearly impossible to cancel, and continues to charge without consent. Completely unacceptable.
Response from OpusClipAug 12, 2025
Sorry Lucas that you had a poor experience contacting support to cancel your plan. You should have been able to cancel directly from our subscription page https://clip.opus.pro/subscription, but it sounds like that was not working for you. If you still need assistance you can join our Discord server https://discord.gg/KeqTMXxWZz and contact Ash with a link to this post. He will directly connect you to the support team to ensure your plan is cancelled and refund any erroneous charges.




