OpusClip is the #1 AI video editing tool that turns a long video into viral shorts in one click. Trusted by 2M+ creators and 1M+ businesses, including dozens of Fortune 500 companies, OpusClip helps companies grow their social presence and business through viral shorts.OpusClip exhibits human-level performance on various video creation and editing benchmarks. It uses a proprietary hook-identifying model powered by GPT-4 to pick out the most valuable hook from your video, rearrange the content to add context and depth to that hook, and produce a structured, impactful clip that captures your audience's attention.
OpusClip (opus.pro) has 495 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
opus.pro
Website
opus.pro
Category
Video & Sound
Location
Palo Alto, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 87% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
LA APLICACION EXCELENTE.. TUVE UN PROBLEMA CON EL PAGO POR ERROR Y ELLOS ME ATENDIERON MUY RAPIDO Y SIN PROBLEMA ME HAN DICHO QUE ME ESTARAN REEMBOLSANDO Y ESTARE ESPERANDO .. BUENA ATENCION Y RESPUESTA RAPIDA..
Response from OpusClipJan 5, 2026
Hi there,
Thank you so much for your 5 star review! We're glad to hear our Amazing Support Team was able to step in and help with the payment error.
Our Team is ready to help whenever - do not hesitate to reach out if you come across anything else!
Have yourself an amazing week ahead!
DE
Demian799
I wasn't able to post
Ollie helpme real quick and let me see that I was making something wrong. Thank you.
Response from OpusClipJan 5, 2026
Hi Demain,
Thanks for your review - we really appreciate it! We're glad to hear that Ollie was able to help. He's the best :)
If you do come across anything else, Ollie and the Amazing Support Team are ready to help!
Take care and have a great week ahead.
HE
Heidi
Amazing
Amazing, I couldn't connect my IG and I asked for help they helped immediately and resolved the issue on the spot
Response from OpusClipJan 5, 2026
Hi Heidi!
Thanks so much for your review and sharing your experience with us!
We're so happy to hear that the team was able to jump in right away and fix the Instagram connection issue.
They're the best support team!
If you do come across anything else, let the Team know. They'll be more than happy to help.
Take care Heidi :)
IG
igy
How Customer Support Should Work 💯
I can’t say enough good things about the Opus Clip team 🙌🏾
I recently reached out regarding a recurring renewal that had processed the day before, and from the very first response, their customer support was immediate, clear, and genuinely helpful ⚡🫱🏾🫲🏼. They walked me through the cancellation process, initiated the refund without hesitation, and made the entire experience seamless... no friction, no defensiveness, no runaround.
They did ask why I was canceling, and I appreciated that. I was honest: I hadn’t used the product in over six months. I truly loved Opus Clip when I was actively using it, but I no longer had a professional need for it 📉➡️📈. That honesty was met with respect and professionalism, which says a lot about how they run their business.
As a small business owner myself, I pay close attention to how companies treat people when things aren’t a sale 👀📊. If I had a customer support team, I’d want Red leading the charge 🚀. Thoughtful, responsive, and clearly empowered to do right by the customer.... rare and refreshing. 🥹
Wishing the entire Opus Clip team a healthy and wildly successful New Year 🥂🎉✨ You’re doing it right. 👌🏾
Response from OpusClipJan 5, 2026
Hi there Igy,
Wow! Thank you so so much for this glowing review. We really appreciate it.
We're glad to hear that Red was able to help you out. He's an amazing asset to OpusClip.
We do hope to see you again in the future. Happy New Year to you and all the best in 2026!
OP
Oriya P.
I want to give the team nothing I wouldn't be on social media without thisbut…
I want to give the team nothing but props. Honestly, without OpusClip, I probably wouldn't even have a social media presence. It handles the heavy lifting so I can just focus on my work. Also, I just received great support from Ollie!
Response from OpusClipJan 2, 2026
Hi Oriya,
Thank you so so much for the kind words and 5 star review! We really appreciate you sharing your experience with us. We love to hear these kinds of stories :)
Our Support Team will always be there to help you out!
Happy 2026 to you!
DC
DC
Swift and helpful support team
The support team is very fast and helpful. I needed to cancel my subscription to avoid being charged and I couldn’t figure it out on my end, but the support team let me know which email and how to cancel. A big thanks to the team for their helpfulness!
Response from OpusClipJan 2, 2026
Hi there DC,
Thank you so so much for your 5 star review! We really appreciate the review :)
We're glad to know our Support Team was able to help you cancel your subscription.
We do hope see you again, hopefully in 2026!
Happy New Year to you DC
MA
Max
Great and fast service
Extremely quick response and amazing service. I was in the understatement I cancelled my subscription but turned out I didn't. Even tho this was my own mistake they offered to refund it, despite me saying it's not necessary.
Response from OpusClipJan 2, 2026
Hi Max,
Happy New Year to you! Thank you so much for your 5 star review - we appreciate it a ton.
Our Support Team loves to help out and go above and beyond!
We do hope to see you again in the future. Take care and all the best to you in 2026!
SM
Silas M.
Amazing apps just some slight…
Amazing apps just some slight confusions about what I was supposed have fixed
Response from OpusClipJan 2, 2026
Hi Silas,
Thank you for your great review! We really appreciate it.
If you do come across anything else or just have questions, don't hesitate to reach out.
Our Team is more than happy to jump in and help clarify things!
Take care and Happy 2026 to you!
