OptumReviews of optumrx.com

I just don't understand how a pharmacist has a right to deny medication when they are not even doctors. Then they don't even want to give their name. and putting patient lives in danger and trying to say it's the doctor's fault. so upsetting!

I go to the Optum health care center at 835 Highland in Beaumont, California. The nurse practitioner didn't follow up with my analysis to let me know if my condition had changed. I called because l had not heard from her in months. Soon after I called and complained she made an appointment to see me. Next, I went to the same Optum building on Highland Springs to get my quarterly Lupon type shot for prostate cancer. My appointment was at 0945 ,I arrived at 0935. There were several people in the waiting room. The white people waiting time was about ten to fifteen minutes. I had been waiting for about 30 minutes and I noticed this Asian woman was there when I arrived people coming and going ,the office door opened to let another out, the Asian woman told the nurse she had been waiting for a very long time and she had not been called, about five minutes later she was called. I'm still waiting, I'm the only one left in the waiting room. The door open to let a patient out so I went up to the person and complained that I have been waiting for about 35 minutes would you please relay this to the nurse. He soon came out of the office and said to me that they are aware,that's it so I told him that I would reschedule and I left, I had been there waiting for 45 minutes, I'm Black. My wife and I will change our health care provider as soon as we possibly can.

Iwas given a referral for an upper GI. I have called four times to schedule, and each time I got a different story and was told someone would call me back to schedule. Today I made a fifth call and was transferred multiple times to finally get it scheduled, and they are three months out to see the GI doctor for a consultation. I never had any of these issues with Everett Clinic and will be looking to find a new primary doctor at a different practice other than Optum.

They declined prescribed medicine by my primary doctor for BS reasons

POS Company that loves to deny meds because they would rather pay the high cost of a medical condition caused by the non approved med! I am now seeking an insurance company that does NOT use optum. Probably a bunch of Kennedy's sitting in a back room snorting coke and making medical decisions based on their high school degree.

Absolutely appalling and disgustingly evil. You have an approval through insurance with a properly prescribed prescription and yet you disgustingly withhold medicine that is life saving.

They sent meds that I didn't need and they sent way too much. I only signed up for the service and explained several times that I didn't need any refills and I had and to go to the post office it was not delivered to me. I thought I was picking up a package not my meds. Very inconvenient so I canceled the service

Had a refill to get at Wal-Mart Neighborhood in Edmond OK. In checking the Optum Perks site for a discount coupon, I found One for $ 17.76. When I picked up the RX, the tech ran the coupon and said, I’m sorry but its $ 25.76. This is the second time the Optum Perks was not accepted. Why do they lie to the consumer? What’s the scam here? Beware of this app!