OptumReviews of optumrx.com

I can never have my medication without going through unnecessary obstacles and calling over and over again. Im to the point of giving up dealing with them.

4 days with out my Blood Pressure meds. Spoke to someone who "filled" it but will not be in for another week. Had to fill elsewhere and pay full price as Optum said they cannot cancel it, after only an hour after speaking to them about refilling.

I and my husband have been getting our meds thru Optum for years. We always got them in 2-3 days after shipping. Several months ago, they started going the cheap route and sending the meds thru parcel select mail. Now, they take a week to 10 days to get them. They even send controlled meds that way. I called to ask if I could get them sent faster, and the rep outright lied and said they have always sent them that way, even though I knew they went from first class to parcel select, because we have been using them for years and I know how they were mailed before. She was very rude and finally, I just hung up on her.

Optum decided it would not ship my refill on an important med I take at bedtime. I would give this pharmacy zero stars if I could. Customer service is a joke. They keep transferring my call because they have no clue what is happening. Rude customer service. It’s been a week now calling them about my medication and I still do not have it. Now I only have enough for 1/2 dose tonight. Thanks Optum for not being able to complete my refill. Now I suffer because of your incompetence.

Would give 0 stars if I could. I have a horrible chest infection. The help they provided was a nasal spray offered over the counter and some cough medicine. And said to wait 10 days and it should go away.

Optum CAre has hit a new low in my opinion. On my opates order, optum care REFUSED to let me see the total until AFTER I had placed my order. As for as i am concerned this is THEFT and FRAUD!!

I need a medication without break...they refuse to fill except 30 pills a day after I fly away!!! They not give me time to fill it. Mail order does not arrive in time. I work in the wilderness and am often away I cannot get the medication I need i am on medicare advantage and cannot quit them until Jan. I am so angry at Untied health for helping to make me sicker My doctor is trying to help now i must get meds without ins this is too expensive stay away from Optum

This garbage insurance must be destroyed and thrown in Dempster and never let them out .