JENNIFER
Customer Service is poor
I have not gotten any updates on my order. I ordered 4 days ago and haven’t received anything. So far, I’m not impressed.
OPTP (Orthopedic Physical Therapy Products) is a recognized leader in providing professionals and consumers with orthopedic, physical therapy, rehabilitation and fitness products.
OPTP (optp.com) has 170 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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JENNIFER
I have not gotten any updates on my order. I ordered 4 days ago and haven’t received anything. So far, I’m not impressed.
Reginald R.
The ordering process was pretty straight forward. My only negative comment is I feel shipping and handling was excessive.
Karen F.
Website informative and very easy to navigate. I highly recommend the EZ Posture Pillow, worth every penny!
Sasha-kay Faulknor R.
I received my shipment but was very disappointed that my package was open when it was dropped off.
santiago
item charge but never delivered.
Troy R.
Not worth it, just do some yoga or chi gung.
Richard B.
My only objection is the exorbidant shipping costs for the two lightweight items I ordered totalling $36. The shipping was $15 and your policy of determining shipping costs on the total price of the order will discourage many people from ordering items that happen to be less expensive. It ultimately raises the price point of the item itself to be non-competitive with other vendors. And on top of it all, the shipping is just regular UPS ground, rather than a more expedited two or three day. Not a great value.
Dr. Michael W.
I first called the toll-free number and received excellent advice. I then went to the online page for easy ordering.