OPTPReviews of optp.com

3.5170 reviews
Physical Aids
3800 Annapolis Lane N, Suite 165, Minneapolis, Minnesota

OPTP

About OPTP

OPTP (Orthopedic Physical Therapy Products) is a recognized leader in providing professionals and consumers with orthopedic, physical therapy, rehabilitation and fitness products.

OPTP (optp.com) has 170 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: optp.com
Website: optp.com
Category: Physical Aids
Location: Minneapolis, Minnesota
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 16% of reviews.
Latest: Most recent review: November 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

OPTP reviews

170 approved reviews, newest moderated first

Ninrath A.
Feb 1, 2022
Very slow response
Very slow response, I am still waiting for shipping quote. It has been nearly a week. Paid for equipment already.
Response from OPTPFeb 1, 2022
Hi Ninrath. I'm so sorry to hear you are still waiting on a shipping quote. Quotes are usually sent same or next-day via email, and we do not charge for orders until the quote has been approved. Can you please check your spam/junk folder for the quote and call or email our customer service team at [email protected]/888.819.0121. We'll be happy to assist you as quickly as possible.
Sue C.
Jan 20, 2022
Not sure if this is a duplicate order
Not sure if this is a duplicate order, I receive TWO confirmations by email. Difficult to do on an oPhone.
Response from OPTPJan 20, 2022
Hi Sue. If you could please send us an email at [email protected], we would be happy to look into this for you!
Asuncion P.
Dec 9, 2021
This is a great experience
This is a great experience! It would be perfect if you offer Free Shipping for a certain amount. Thank you!
Consumer
Oct 26, 2021
Website easy to navigate
Website easy to navigate Not sure why I have to wait for shipping charges My order was place October 22/21 and I’m still waiting for shipping amount
Response from OPTPOct 26, 2021
Hello, and thank you for your review. Shipping quotes are usually sent same or next-business day, so you certainly should have received a quote from us by now. Can you please email [email protected] with your order number so we can get you this information ASAP? In the meantime, please check your spam/junk folder in case our emailed quote landed there. Thank you, Joel
Andy B.
Oct 15, 2021
I ordered the products I wanted and…
I ordered the products I wanted and waited two days for an email regarding the delivery and nothing showed up . Then I called the number before closing time and was told that you are closed . Hopefully something happens by Monday ???
Susan C.
Sep 22, 2021
I just ordered 3 items
I just ordered 3 items. Went relatively smoothly. Can’t wait to get my rollers and cushion! Thank you Susan C
Susan E S.
Sep 12, 2021
I have been doing pre-op physical…
I have been doing pre-op physical therapy & the practice I go to uses your products. In between appointments I am doing the exercises at home using a belt which actually isn't as efficient & is more difficult. I ordered your Stretch Out Strap a few days ago & it arrived in today's mail. I am so excited. Great product. Great service. Thanks OPTP. I have to go do my exercises now.
Response from OPTPSep 13, 2021
Hi Susan, Thank you for taking the time to share your experience. We are glad to hear you like the product and hope it works well for you! Joel M. OPTP
Christopher P.
Aug 28, 2021
Easy to navigate and check out.
Easy to navigate and check out.

OPTPReviews of optp.com

About OPTP

About these reviews

More in Physical Aids

Shower Bay

KTS Pooled Trust

IndeMedical.com

Paiseec Mobility

OPTPReviews of optp.com

OPTP reviews

Very slow response

Not sure if this is a duplicate order

This is a great experience

Website easy to navigate

I ordered the products I wanted and…

I just ordered 3 items

I have been doing pre-op physical…

Easy to navigate and check out.

About OPTP

About these reviews

More in Physical Aids

Shower Bay

KTS Pooled Trust

IndeMedical.com

Paiseec Mobility

OPTP reviews

Very slow response

Not sure if this is a duplicate order

This is a great experience

Website easy to navigate

I ordered the products I wanted and…

I just ordered 3 items

I have been doing pre-op physical…

Easy to navigate and check out.