OptiontownReviews of optiontown.com

Super services and quick responses, thanks OPTIONTOWN !

excellent service

Using first time and had great expireance!

Really bad customer service. Try calling several times but keep rejecting

Thanks a lot for the help and support from the optiontown team. I am highly satisfied with their immediate response and helping nature .

The support has been exceptional especially in handling the travel passes and bookings cancelled during the flight ban during COVID. Both the support through emails and directly with customer service. The process was a bit of challenge, but they made it easy.

We are very happy with the support provided by option town..Thanks for their kind gesture and being considerate during the pandemic by providing extension for the pass.We look forward to your continuing support as this pandemic doesn't show early signs of abating. Regards Rajive and Dr. Alka Ahuja

My flights were cancelled in July 2020 due to the pandemic. I’ve been trying to rebook for more than a month now. First, website not working, then asked to change return flight first, I did that. No confirmation and I’m still unable to change the first flight date. They are ignoring my emails. Not answering phone. And chat is unavailable. I’m supposed to travel a week from now. Shame on them. Last time to ever deal with them. Please be very careful and I strongly advise not to deal with them for their unprofessionalism.