azeez M.
Excellent customer service
Excellent customer care service no words
Optiontown is a pioneer in the world of travel options. Our vision is to develop unique and innovative travel options that help to optimize value for both travelers and travel providers. Built using our patented technologies, our revolutionary product portfolio includes the Upgrade Travel Option (UTo, pronounced as 'You Too'), the Empty Seat Option (ESo), the Flight Pass Option(FPo), the Flexibility Reward Option (FRo), the Multiple Booking Option (MBo),the Preferred Flight Option (PFo), the Preferred Seat Option (PSo), the Lounge Access Option (LAo) and the Extra Baggage Option (XBo).Our unique technologies are based upon concurrent optimization for travelers and travel providers. Our optimization approach concentrates on the overall value for the parties involved rather than simply on a specific product or service.Visit https://www.optiontown.com/jsp/MTP/MTP_About_Us.jsp
Optiontown (optiontown.com) has 483 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Activities & Tours · Worcester, Massachusetts
Excellent

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Activities & Tours · Boston, Massachusetts
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483 approved reviews, newest moderated first
azeez M.
Excellent customer care service no words
vishnu V.
Past teo years the agency was in deep trouble and faced a lot of up's and downs finally now an evergreen response and service they brought back.... hats off to you all those who worked hard to make the success to lift it up.....i booked few passes from them and after two years now I want to travel to my home they made it possible with their valuable service thank you Optiontown family 🤗❤️🌷🌷🌷
Geo M.
System is good and flexible but could use a little updating to make it a little more user friendly. Customer support is generally good and helpful.
Felistus U.
I appreciate the support I got from Barry Evans. He was very patient with me despite the problem I had with the internet. Keep it up!!
Iman S.
I am very happy with the service i received and the patience and kindness with which i was dealt with, thank you again
Dr. Mohammad Arif S.
Worst customer support. I had 10 passes for OmanAir. The Airlines stopped operating on the route purchased for. The refund was promised with 5-7 days but not refunded yet. Everytime I contact the customer service they give a common response that the team is working on will get back to me within 24 to 48 hours but that never happens. Please beware guys before you run behind Optiontown to get your MONEY BACK
aadil A.
Really fill very comfortable to contact giving 7 star
HUMERA F.
Option town services are excellent and very customer helping services they provide ,over all the service is 5 Star