Raad A.
the best customer support
the best customer support , they understand the problem and they know the solution already , thanks mr. barry for your support
Optiontown is a pioneer in the world of travel options. Our vision is to develop unique and innovative travel options that help to optimize value for both travelers and travel providers. Built using our patented technologies, our revolutionary product portfolio includes the Upgrade Travel Option (UTo, pronounced as 'You Too'), the Empty Seat Option (ESo), the Flight Pass Option(FPo), the Flexibility Reward Option (FRo), the Multiple Booking Option (MBo),the Preferred Flight Option (PFo), the Preferred Seat Option (PSo), the Lounge Access Option (LAo) and the Extra Baggage Option (XBo).Our unique technologies are based upon concurrent optimization for travelers and travel providers. Our optimization approach concentrates on the overall value for the parties involved rather than simply on a specific product or service.Visit https://www.optiontown.com/jsp/MTP/MTP_About_Us.jsp
Optiontown (optiontown.com) has 483 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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483 approved reviews, newest moderated first
Raad A.
the best customer support , they understand the problem and they know the solution already , thanks mr. barry for your support
Silvy
thank u for helping me out Mr.Jeffrey Gibson
nizar A.
option town team helped and resolved with proper solution
Ashraf M.
Thank you for the great support. The customer service agent was so helpful and supportive. Five stars for sure!
murali D.
I am incredibly pleased with the quality of customer service provided to me. much appreciated!!
Dawit T.
Although very difficult to call customer service, your email response has improved greatly—less than 24 hrs. I’m also satisfied for the prompt manner in which my new date was changed on my flight pass. Please keep it up. Thanks, Dawit Toga
divyanshu K.
I had an amazing experience with Option Town pass. My flight pass was to be constantly updated from April 2019 onwards as my family was not travelling during Corona times... Finally in June 2022 i shall be using the same pass. Must say, the customer care support is amazing. They are prompt in response and are always there to help out.
JILLO A.
I was served for two days by one Jeffrey Gibson and he managed to handle all my needs from activation of my account to helping me with bookings and payment for my ticket to even following up with my Reservation and issuing me with a ticket. I have been using Flight pass for the last 3 years but this time i was served to full satisfaction and i am grateful to option town and to specifically Gibson.. keep it up Gibson and serve with diligence jillo Abarufa KINSHASA DR- congo