OpenbankReviews of openbank.us

very happy with them

Nadat mijn paspoort is verlopen. Kan ik plotseling geen gebruik meer maken van de app. Na telefonisch contact is inloggen weer hersteld en heb ik weer toegang. Vervolgens wil ik geld storten komt dit niet aan. Uploaden nieuw paspoort geeft error. Smsjes nodig voor hulp komen niet aan. Het is allemaal niet gebruiksvriendelijk. Ga straks weer bellen om het op te lossen.

Tened cuidado, pues en caso de producirse una sustracción de fondos consecuencia de una orden de pago no autorizada por Phishing, OPENBANK (del grupo SANTANDER) se lava las manos y se salta la ley en su responsabilidad de responder devolviendo la cantidad sustraída por la estafa. La ley le obliga al banco a devolver la cantidad sustraida salvo que acredite negligencia grave por parte de su cliente. En nuestro caso y también en muchos de los que he visto sentencias de este banco OPENBANK nunca demuestra negligencia pero se niega a devolver lo sustraido y hay que ponerles una demanda que la pierden, pero que en su gestión abusiva provoca que muchos clientes que les estafan cantidades pequeñas no acudan a los tribunales. Esta es la ley que se saltan: Real Decreto-Ley 19/2018, de 23 de noviembre, de Servicios de Pago, transpuso al ordenamiento interno la Directiva (UE) 2015/2366 del Parlamento y del Consejo, de 25 de noviembre, sobre Servicios de Pago en el Mercado Interior (normativa que sustituye a la anterior en la Ley 16/2009 de 13 de noviembre de servicios de pago. Hay que quitarles la cuenta y demandarles cuando te pasa.

Difficult to contact anyone. Plus, unlike parent bank Santander, OpenBank is not compatible with Quicken for Mac personal financial software. Have withdrawn all funds and closed my accounts. Everbank is a better choice.

DO NOT USE THIS BANK! I opened up an account. You can only login in on ONE device. So, if you were thinking that you would like to login on your phone, iPad, and desktop, WRONG. It's not happening. I have been locked out of my account for 24 hours. It is virtually impossible to get a human on the phone for tech support. The automated phone system is a joke.

I opened an account with Openbank and I have to tell you they are the worst customer service to have to deal with. Suprise, surprise if you even get a competent individual on the phone to answer any questions you may have. I tried to cancel out a transfer and they would not do it. I had to wait until the transfer was applied then I can transfer it back as per the representative. I called the next day to cancel the Openbank account so the transfer would not go through and it was applied anyway. I called today to make sure the account was closed and it was not because this representative told me the first person advised me incorrectly, when in fact I have to what until they transfer my original transfer back to my bank and then I have to call them back again to close it…Are you kidding me????!!!! They are awful!

Funcionária muito simpática e eficiente na ajuda à dúvida que tinha.

I opened up a High Yield Savings account with Openbank because they partnered with my cell company and for the amount I opened the account up for, I would receive $10 a month off my cell phone bill. I transferred the money, went through the process of confirming the two small (less than a dollar) deposits from Openbank. Once my financial account was confirmed, I transferred the initial large sum into the HYSA. It came out of my bank acct on the 20th. It then took Openbank two full business days to process it on their side. THEN, Openbank has a policy of holding the initial transfer money for 1-3 business days. When you call in, they say it's actually 4 days. BUT the date the customer service rep gave me is 5 business days. During all of this time, my money is NOT making interest. I make a weekly deposit into that acct and already made my first weekly deposit in there. Openbank pulls it from my bank acct within 24 hours.........but takes 3 business days to "process" it and put it in my Openbank HYSA so it can earn interest. All of this is an absolute scam to ensure they pay the least amount of interest possible by holding your money for "processing" for days upon end. I will be removing my money promptly tomorrow and moving it back to Bread Savings. Everything with them is 24 business hours. Never failed. Not one time. Getting .8% lower on APR is worth it instead of dealing with the hassle that is Openbank.