Zachary W.
Not reliable
Not reliable. Save your money and buy a dr dabber battery instead. It's $20.
Ooze Life is listed under Smoking & Tobacco.
Ooze Life (oozelife.com) has 154 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Claim this listingSmoking & Tobacco · San Francisco, California
Excellent

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Excellent

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154 approved reviews, newest moderated first
Zachary W.
Not reliable. Save your money and buy a dr dabber battery instead. It's $20.
Justin O'Keith H.
I will be honest. I had placed an order with Ooze and it was taking forever to get it shipped out. I sent an email inquiring and they got back to me instantly. The sent the order out that day. I then came online and saw all of these terrible reviews and got really terrified about the products. The order arrived. I got a holiday bundle and had a few things to try out. I have had them for about 3 months now and everything still works amazingly like day one. The products are not too expensive and the customer service agents were really helpful to make things right.
J P.
Bought 3 Novex units and within weeks, 2 of them failed at the point where the threaded receptacle connects to the battery. While unscrewing a cart, the whole unit turned and came apart. The 3rd one is still going strong but losing 60$ in the first 2 week taught me to buy elsewhere
Dallas
I ordered two Tanker batteries on December 27. The next day it says it was delivered on Dec. 19 and it ended up in Indianapolis. How did it travel back in time? I don’t live anywhere near Indianapolis either. I still haven’t got a reply back from ooze customer support. Thanks “Fred”. I paid the $1 for Route protection and they replied and reshipped my order within 4 minutes of the email. Route was good but Ooze is horrible.
John
I purchased the PINK TANKER for my wife. The first one would not charge, the green light came on and then it blinked and then nothing. I contacted them via chat and was sent a replacement in a timely manner. Which at that time seemed like good customer service. I wish I have seen these reviews before I made the purchase. Guess what the second one did the same thing. So I once again went on the website and used the chat again, however this time the are NOT replying. I've gone on social media and sent a message and they said they would get me help, then I got a message about trouble shooting and FAQS. I have sent several emails and have been very nice about it and NOW I GET NO REPLIES! Terrible customer service, and so far the product is not very good. DO NOT BUY FROM THIS COMPANY! Defective Products replaced by another defective product then they do not reply. They get your money and you never get a product that works! Like I said I wish I saw the reviews BEFORE I placed an order. I have contacted my bank regarding this business.
LEE W.
I ordered a Pen through Oozelife and it lasted maybe 4 weeks and will not charge. I have contacted Oozelife by eMail since they do not support phone support whatsoever and will post their response which I am told I will receive by e-Mail today. I let them know I will be contacting my credit card issuer for this order with the faulty pen and I have another order that has not had a status change for a week.
Kevin W.
Three Pens that would not hold a charge in a row. Junk product.
Alice
This is my second Ooze pen in less than a month, brand new just got it exchanged two weeks ago, and guess what! that freaking pen is not working 😒 try charging nothing comes out. This pen is costing me $25. I bring it back to the smoke shop they told me there is no warranty for this pen😑 so disappointing.. I want my $$$ back 😩