Ooze LifeReviews of oozelife.com

Bought a clear series dab pen Doesnt work whatsoever, appears to charge when in actuality, it doesnt work to begin with, the lights dont turn on. Has been charging for well over 12 hours

Terrible company just bought those comet. Already stopped working after the second day thought I knew what the problem was but the piece that they sell online is sold out and they won't contact me which is ridiculous My advice don't buy any loose products just go for Dr dabber or something else

Ordered several times from them and was always satisfied. Great deals..my only stop shop for vape pens.

Wow didn’t see so bad customer service for long long time. It’s started nice with Ashley, but then Marie took over the case. Marie ignored everything what Ashley offered me with my claim. Very rude tone of her emails gave me ick. Ooze needs to make some clear procedures for their CS. Avoid this company. Overpriced products which are getting damaged very easily even if you using them accordingly to Ooze instructions. I won’t be buying via Ooze anymore. Waste of money, time and energy.

Terrible. Battery dies quickly and stops working even when charged, and unreliable. It stops working in the middle of hitting the pen. I threw my away because it was so bad

Update. Ok at er a few days of deals my WTH Ashlea in customer service . And they more made it look as though they cared and did want it o make it happen ight. So thank you ooze . It I will keep singing your praises. Ok just to be fair I have had some really good experience with Fred from ooze . And they doake some good products but they should tweak up their products and add r3placement parts on some of their products .thought they understood and apologized and . Said they were replacing my items broke pen bought I Nov 22. And 2 speaker vapes just bought in may . And one to say sorry They really need to revamp their site .and clean house on some of their employees esp customer service .they aren't the only Michigan device store anymore As loyal as I am they don't deliver on this apology package?this my friends and I are going to a new provider? I won't spend my money were I'm treated like a burden It's the moves the little jack nut warms and puts the cartridge on just fell out after a week . It took 8 weeks for them to respond . They then blockedy emails made a resolution. To replace pen and speaker and say sorry free ship .I said ok mark .resved .I looked shipping lable printed four days ago nothing else so I emailed again not happy and informed them I bought breeze products so I would have so devices for fourth holiday for friends etc To pass and share. They told me they refunded my last purchase Which they did and ate shipping my packsge out tomorrowprnimg .they willomitor it please stop w8th constant emails So Let's see if they actually ship it out I receive package and the stuff works .but yes Things can have defects but to treat and cheat and lie to your customers and be so rude . I worked in customer service in the 80s and 90s in retail I would not have had a job .if I was a boss and read some of these reviews .

On oozelife.com I ordered the Tanker battery that is supposed to have a long battery life. Only lasted 2 or 3 pulls before I had to charge it again. Emailed them a week after I purchased it for a refund and they would only do partial refund. Paid $30 and only received $22 back because of shipping and handling. Even though their product was sent to me broken! Will never purchase through them again.

About a year or so I first discovered Ooze and their vape products. I bought a OOZE TWIST SLIM PEN 2.0 and when it arrived I charged it. To use it you have to press the power button 5 times quickly to activate the battery. Then you can draw or hit the power 2 more times for a preheat hit. Sadly after the device times out you are back to 5 more presses to turn it back on? The device worked well initially. Over the year I have had to replace several more units. Most recently I received my replacement battery only to have it fail after a charge right out of the box. Previously I was given replacements after following all their steps and paying the postage after 30 days. Now for this last failure Ashley wrote me back to tell me I needed to send the failed unit back after I told her I had thrown the unit out. I put on some gloves and dug through the trash and found the battery in question. I wrote back to tell her I found it and am awaiting instructions? Several times just trying to register a new unit on their website would fail. I had to contact customer service with that issue as well. For my money I will be sticking with The Kind Pen for vape products, I am done getting screwed over by Ooze.