OOTDYReviews of ootdy.com

Response from OOTDYSep 24, 2026

Dear Erin, Thank you so much for taking the time to share your experience with us. We’re truly happy to hear that you love your earrings and that they have met your expectations once they finally arrived. At the same time, we are very sorry for the frustrating delivery experience you went through, especially the delays, the logistics confusion, and the unnecessary trip to the collection point. This is absolutely not the experience we want for our customers. We also sincerely appreciate your kind mention of Kathy. We’re very glad she was able to support you during the process, and we will make sure to share your feedback with her—she will be very encouraged to hear it. That said, we fully understand your disappointment regarding the shipping experience, and we truly regret that it affected your overall impression of your purchase. Your feedback has been noted and will be shared with our logistics team as we continue working to improve delivery reliability and communication with our carriers. We genuinely appreciate both your honesty and your support, and we hope your next experience with OOTDY will be much smoother from start to finish. Warm regards, OOTDY Team

Response from OOTDYSep 21, 2026

Hi Robert, Thank you so much for sharing such a thoughtful review. We’re delighted to hear that your daughter loved her birthday gifts — knowing that OOTDY was part of such a special occasion means a great deal to us. We’re sorry again that the courier delay caused some worry, but we’re so glad our customer care team was able to stay with you throughout the process and help bring everything to a happy resolution. Thank you for your patience, your trust, and your wonderful words. We truly appreciate having you as part of the OOTDY community. Warmly, OOTDY Team

Response from OOTDYSep 20, 2026

Dear Shahira, Thank you so much for taking the time to share this—it truly means a lot to us 💙 We’re really glad to hear that you love your OOTDY earrings, and even more grateful that you trusted us to help when there was an issue. Knowing that our team could support you and make things right is incredibly important to us. Your kind words genuinely encourage us, and we’re so thankful to have you as part of the OOTDY community. We look forward to serving you again ✨ Best Regard, OOTDY Team

Response from OOTDYSep 18, 2026

Dear Cheryl, Thank you so much for sharing this with us. It truly means a lot to know that what started as a frustrating experience turned into one you felt happy and confident coming back to💗 We’re especially touched that you chose to order the same earrings again and share OOTDY with your daughter — and we love that you both enjoyed the mystery box experience too. Your kind words about our customer care team, and Kathy in particular, mean more than you know. We’ll make sure they’re shared with her. Thank you for giving us the chance to make things right, and for continuing to be part of the OOTDY community. Best Regard, OOTDY Team

Response from OOTDYSep 18, 2026

Dear customer, We’re absolutely delighted to hear you’re satisfied with our service—and that your issue has been resolved! Your kind words truly made our day. Knowing we’ve addressed your concern well means the world to us, and your feedback inspires us to keep doing our very best. We can’t wait to serve you again soon😄 Warmly, OOTDY Team

Response from OOTDYSep 17, 2026

Hi Carol, We’re so happy to hear this! 💙Thank you for sharing your experience—it means a lot to us 😊 We’re thrilled that you love the pearl charms and that they pair so well with your Mini Earrings. It’s also wonderful to know you’re happy with both our products and service. Your support truly encourages our team! We can’t wait to serve you again soon. Best Regard, OOTDY Team

Response from OOTDYSep 16, 2026

Hi Peggy, Thank you so much for your kind words. We’re so glad to hear that you’re enjoying your earrings and that our customer care team was able to make the experience feel smooth and well supported from start to finish. Clear communication and responsive service are incredibly important to us, so your feedback truly means a lot. Thank you for choosing OOTDY and for taking the time to share your experience. Warmly, OOTDY Team

Response from OOTDYSep 16, 2026

Hi Christie, Thank you so much for sharing this! We’re so happy to hear that your earrings have been comfortable enough to wear day and night — especially since sleeping in earrings wasn’t something you could comfortably do before. Knowing that they’ve become part of your everyday routine means so much to us. Thank you for your recommendation and for trusting OOTDY. We truly appreciate your support! Warmly, The OOTDY Team