Mrs D H.
Hopefully a reassurance
Having read these reviews, I too was certain I had been scammed. I did have confirmation of purchase, then an email with tracking which did not work. However, I emailed and they got back within hours with a new tracking link, which showed the entire journey so far from Florida. They said it can take 12 days on average. I ordered on 11 April and it was delivered today 23 April by the end courier, Evri. I was at first concerned that the box and jar of the Elastiderm eye cream was different to my current. However, it seems to depend on where it is produced - Canada or Europe. The cream certainly seems the same as my current. I also scanned the QR code on the box to authenticate’ and it was positive. I hope this reassures that at least one of us has had a positive experience. It may be useful if there are follow-up comments if problems were resolved as their prices are certainly competitive.