Samuel J.
Customer service satisfaction 👌
Customer service satisfaction 👌

ONKRON over the years has become a true expert in producing high quality products for TVs, computer monitors and digital panels. We chose a unique strategy for our brand – Mass Premium, a combination of unsurpassed quality and adequate price.When we create ONKRON products we rely on many years of experience. Our experts know every aspect of design, production and pricing. We know how to make our customers come back to us again and again!We produce and supply our products to North America, European countries, Great Britain, etc. Thus, we not only confirm our presence in the international market, but also make products that meet the highest standards of international quality.
ONKRON (onkron.us) has 322 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Samuel J.
Customer service satisfaction 👌
JP P.
We never received the product we purchase. Tried to call the customer service line and got no call back. I would not recommend your company to anyone that cares about service.
Response from ONKRONFeb 4, 2025
Dear Customer, We spoke with you on the phone. Also, we called several times, but did not get any response. For some reason carrier could not deliver your order and it returned back to us. Your order was fully refunded. We are really sorry for your negative experience! However, we are not responsible for carrier's issues. If you would like to make an order again, please let us know. We are very sorry for this! Best regards, Onkron team.
Rose B.
Had a problem with broken trays and customer service was great and replaced them quickly. Love the stand.
Janet R.
One of the motorized stands that I just received works good, the other is a problem. I sent a video of it operating and would like it replaced. i await your response. Bill
Matthew R.
Awful. Absolutely Awful. I placed the order 20 days ago and still don't have it. Tracking says it was shipped, but delayed and has been in that status for almost 2 weeks.
David D.
This mobile TV stand is made with quality parts and it is very stable. The shelf easily holds my Onkyo surround receiver. Note: If you watch the youtube assembly video, at 1:30 they install the columns on the wrong side.
AEN
The stand is as described. Very sturdy and rolls easily. The assembly instructions had one step that seemed to be out of order. It said to mount the TV on the stand and then adjust the height, but I was unable to adjust the height with the TV mounted. I had to remove the TV, adjust the height, and then remount the TV.
Gary N.
This stand is amazing. It is holding my 83" OLED and i can move it anywhere in the room. Built like a tank. Highly recommend.