ONKRONONKRON over the years has become a true expert in producing high quality products for TVs, computer monitors and digital panels. We chose a unique strategy for our brand – Mass Premium, a combination of unsurpassed quality and adequate price.When we create ONKRON products we rely on many years of experience. Our experts know every aspect of design, production and pricing. We know how to make our customers come back to us again and again!We produce and supply our products to North America, European countries, Great Britain, etc. Thus, we not only confirm our presence in the international market, but also make products that meet the highest standards of international quality.
ONKRON (onkron.us) has 322 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Lawrence Y.
Instructions for assembly somewhat ambiguous.
Response from ONKRONDec 14, 2020
Dear Lawrence, Thank you for the review - we value every bit of advice that we can get. A team is already working on a new set of instruction manuals. They will be posted on our website once they are ready. We are always ready to help our customers with tips on how to put the product together. Stay positive and be safe! Our best, ONKRON Team
B C.
The product is very nice, well made. I did have a problem with one of the mounting rails, the weld was manufactured incorrectly. After contacting them they were very helpful in getting it resolved. The only negative I have is in their communication, after contacting them on the bad rail I didn’t get any notification that it was being sent, I was left in the dark for a week. I do have to say the original product order had great communication.
Response from ONKRONDec 14, 2020
Dear Robert, Thank you for the review. If you run into any problems at all, let us know - we never leave a request unanswered or a replacement part unsent. Enjoy the mount and we hope to see you again soon! Our best, ONKRON Team
Larry T.
Ok I just received the cart it has been setting in the our warehouse for two weeks. I started putting it together, some of the directions could be a little more clearer and larger and someone needs to clean up with a file after the aluminum parts our stamped out, I cute a finger open on the bottom of it. A few of the holes wore a little misthreaded. All in all We Like the cart we do not have the the new TV at this time as soon as it comes in and we mount it. I will send another review. Thank you
Response from ONKRONDec 7, 2020
Dear Larry, Thank you for your kind review. We are indeed working on releasing a new set of instruction manuals - with pictures and clearer captions. As soon as they are ready, we will post them on our website. Do let us know if you run into any problem at all - we will sort it out in the flashiest of flashes! We hope you enjoy the product and come back soon! Our best, ONKRON Team
John Y.
Excellent customer service and products!
Response from ONKRONDec 1, 2020
Dear John, Thank you for your kind words. Enjoy the TV mount and we hope to see you again soon - we have some wonderful sales coming up this December! Our best, ONKRON Team
Brian P.
The order arrived quickly, and was easy to assemble.
Response from ONKRONNov 24, 2020
Dear Brian, Thank you for your kind review. We hope you enjoy the TV cart for many years to come! Best wishes, ONKRON Team
Annie V.
Really nice, sturdy, adjustable stand on wheels
Response from ONKRONNov 23, 2020
Dear Annie, Thank you for your kind words. Nothing brings us more joy than satisfaction of our customers! Wishing you a great Thanksgiving, and hoping to you see you again soon! Our best, ONKRON Team
Michael D.
Nice product but the assembly instruction booklet is very poor.
Response from ONKRONNov 23, 2020
Dear Michael, Thank you for your honest and nice review! We have a team working on a new instruction manual right now - the old one is, indeed, neither here nor there. We are always ready to help our customers with tips on how to put the product together. Wishing you a great Thanksgiving, and hoping to see you again soon! Our best, ONKRON Team
Yevette B.
Fast delivery and prompt replies from customer service. I purchased a quality product that I’m very happy with
Response from ONKRONNov 23, 2020
Dear Yevette, Thank you for your purchase and your kind review! We are very happy to hear that you are enjoying the product. Hope to see you again soon! Our best, ONKRON Team
