KFR
Disappointed that the t-moulding and…
Disappointed that the t-moulding and stair nosing were not genuine Shaw Fusion 21 coordinating pieces, but very close, well made knock off versions. The prices were great, but there is no indication that these are not from Shaw manufacturing, but instead are off brand clones. Also, originally, I had wanted to cancel this order 4 days after ordering and was told this is not possible. Furthermore, the order took almost a month to be fulfilled. Also disappointing. Then when the parts were not genuine, further disappointed. Glad I did not make a huge order, and won't be ordering anything else from here.
Response from OnFlooringApr 28, 2021
Hello KFR, We are sorry that you are disappointed with the high quality transition strips. Your flooring is Fusion Flooring. This is owned by Shaw but it is not marketed as Shaw flooring. Fusion flooring is distributed by independent wholesale flooring distributors. The stair nose is indicated and described as “Versaedge Stair Nose”. Versaedge is Made in the USA and is a copyrighted name of Versatrim, North America’s largest molding manufacturer and the supplier of your transition strips. You placed your order on 3/22/21 - the estimated shipping date is displayed on the product page as 10-21 business days and it refers to a production delay in bold font. Your order shipped on the 15th business day.



