Future MotionReviews of onewheel.com

Phew😌 First! This is going to be a review as well as a warning. Before even attempting to get this as a replacement, REGISTER YOUR OLD BOARD FIRST WHILE IT WORKS! keep your old controller box for serial numbers. DO NOT TOSS IT! Even if you brought it used, all electronic parts have to be stock to register while it works. There's some things you have to do with your old controller with serial numbers before the installation. Now to the review: This is a very easy replacement for your controller! Before getting started, I recommend taking a picture of the controller box serial numbers and then following Onewheel's YouTube page with Austin showing how to do it. Very easy instructions and so simple. Also had to follow some instructions for the battery as I have new one of them as well. Same YouTube page. Thanks again Future Motion! I can now ride my GT again! Here's to another 10,000 more miles. 😊🤙🏾🤙🏾

I love my GT but tried to change a tire today (same stock threaded tire) .... not even professional garage was able to push it thru.... now need to return tire.... and order something that will work... (enduro)

What a poor customer service!! I purchased a PintX a while ago which started to show operation errors a few months ago. I sent the diagnostic, reached out to the customer service which diagnosed that the issue was coming from the controller module. In Jan 2025, I bought a new controller module for a total of $329. 3 months later, the board stopped working, showing an error 16. Customer service diagnostic: "The controller module is malfunctioning". They want me to buy a new controller and a new battery for more than $850 even though I already spent more than $300 on a part that stopped working within 3 months. They won't refund my last purchase. I proposed to pay $200 ($500 - $300) for a new battery which they refused. Beware of these fraudulent practices. Their products are not reliable and they just want your money!! What a shame!! The concept is great but the execution is very poor.

Onewheel GT, Do not buy one of these unless you live in the US. I'm in Western Australia and my GT, less that 2 years old, proceeded to go full speed in reverse with no one on it, went for around 100m and then crashed into a tree. So now it wont turn on and there is clearly a problem with the sensor pad (now aware of the recall but was not informed about this being in Australia). In Australia, no support, no repair option, no service - just, buy another battery from our website and buy another sensor pad from our website and it might work. They're claiming no responsibility, they offer no discount code to buy new parts, they will not pay for postage to their service centre, but Paul (future motion) keeps on replying claiming good service. No loyalty to good customers as I've bought 3 of these as i clearly like them. Very disappointing as I've outlaid thousands of $$'s for these expensive units and DEAD inside 2 years. Even tried emailing the owner with no response.

Made an account just to say this is the worst business I have had to deal with. There customer service is next to none and they have horrible business practices to ensure they take the most money from you as possible and if anything goes wrong they try to dodge the blame. Avoid if possible.

I bought a Pint X from a local official dealer, I can register my board.... I ask to to the customer service to do it: "they can't do it"... The registration process is complicated, impossible and password request is more complicated than my bank... Very disappointed from the support...

Not as advertised. I bought the Pint S and it is advertised to go 20 mph but the pushback is 17 mph and the haptic buzz is 18mph. Don't make the same mistake I did, It only goes 18 mph. Another thing is that all of the reviews on the Onewheel website are fake.

Dear One Wheel, I address you because this review is for you and you only. I don't care if people buy from you because I'm sure they will. However, I will never again because you are so disappointing with your "warranty" and "policies". You ruined my son's Christmas. Five minutes after he opened his "big" Christmas gift, it failed to work and received error code 23. We had to wait two days after Christmas to reach your "customer service" to be told that we had to send the unit off for repairs that would take up to 2 1/2 weeks out of the box, with no exceptions. That is ridiculous. Fine, you have a faulty product; send us a new one and fix your "crappy" one on your own time. From my experience, the only companies that operate this way are either cheap or greedy. In your case, after watching multiple videos on YouTube, I'm going with greed. This is no way to operate; even Best Buy does better, and that is sad. I do not know how in the H-E-DOUBLE-HOCKEY STICKS you can manage this way and stay in business. Absolutely disappointing. Signed one sad Mother on Christmas morning. We bought from the manufacturer in Californ