Max M.
Terrible service
Terrible service! It delayed to serve my paper for over 40 days. 14 days have passed, but no one made any response after I complained it about the delay. Now, 60 days have passed since I placed that order!

One Legal is the most comprehensive online court filing and process serving tool in the U.S. Easily submit and serve court filings, manage case documents in an accessible and easily searchable portfolio, and reduce the risk of error or rejection with our powerful compliance features. Learn more at onelegal.com
One Legal | An InfoTrack Company (onelegal.com) has 419 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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419 approved reviews, newest moderated first
Max M.
Terrible service! It delayed to serve my paper for over 40 days. 14 days have passed, but no one made any response after I complained it about the delay. Now, 60 days have passed since I placed that order!
Martin S.
After 8 years of giving One Legal, thousands of dollars in fees and numerous documents, including lawsuits, to file my office began to notice a serious drop off in their competency. As an attorney it is critically important to have a reliable partner to serve our clients' needs. To say One Legal fall short is an understatement!
Blondies Pit S.
What a disappointment for a court referred business... Not as bad as the last court referred legal process company but almost as bad.... The "runner" claims the Costa Mesa Justice Department screamed at him and would not allow him to drop off a courtesy copy???? The Clerks office fell out of their chair with laughter. Questions ranging from does he know how to walk up to a window? Did he get out of his car??? So, if you want a company that does not know how to upload copies of service, this is your company, well to be fare it's only been 2 and a half weeks of me calling everyday!!! If you want a company that sends false notices of service this is your company.... If you don't mind excuses for why your courtesy copy not delivered, use these guys!!! Ummmm.....? Isn't this pretty much their job?
Claudia B.
Fast response and good guidance, - credited to both the Sonoma County Probate clerk and to One Legal. Thank you!
Khushboo K.
This is awesome app this app helping me grow in the legal fields.
Kayla
They dropped the ball HUGELY on my case. told them I only had 6 days to serve, didnt tell me they wouldn't try over the weekend or on the holiday, then when they did try to serve they didnt give me notifications until after the final day to serve, which would've told me to serve a different individual. lost the ability to have my case heard and they charged me fully for this service. I am furious and will be contesting with my credit card company.
Ms. L.
I am a new client of One Legal. I had difficulty setting up a new account and filing questions. I telephoned the 800 number and spoke with Jennifer. Her assistance was professional, outstanding, informative and courteous. She personifies service and is an outstanding representative of your company. I shall definitely be using One Legal's services and recommending it to other attorneys. Thank you again, Jennifer for your assistance and support.
Kathleen
They charged $126 to drop off documents for processing but not for retrieving the documents. I could have placed the documents in the post and they would have been processed faster. Now they expect me to drive the two hours to pick the documents up from the courthouse. They say they completed the order yet I do not have the documents necessary to serve. DO NOT USE When I called to ask about the status of the order, they said they were looking into it and sent to their "critical" team. They refused to give me names or numbers. To date, I have not heard back.