One Kings LaneReviews of onekingslane.com

Response from One Kings LaneJan 28, 2026

Helo Lynne, Thank you so much for sharing this wonderful feedback! We’re thrilled to hear that Ana Leon provided such amazing support and took great care of you throughout the replacement process. We’ll be sure to pass along your kind words to her. We truly appreciate your recommendation and are glad the shipping insurance helped make resolving the issue smooth and stress-free. Thank you for choosing One Kings Lane, we hope you’re enjoying your mirror! One Kings Lane.

Response from One Kings LaneJan 28, 2026

Hi Vivian, Thank you so much for taking the time to share this! We really appreciate your patience and honesty. We’re glad we could help get the ship-damaged part sorted out and that our team came across as human and helpful, that truly means a lot to us. We hear you on shipping times and are always working on improving that, while still keeping our prices fair. Thanks again for your support and for trusting OKL. We’re happy to hear you’ve been pleased with the quality of your pieces! One Kings Lane.

Response from One Kings LaneJan 6, 2026

Hi R Anorga, Thank you for taking the time to share your experience. We’re really pleased to hear that our agent was able to resolve the issue with your artwork to your satisfaction. Handling valuable pieces with care and making things right when issues arise is extremely important to us. We truly appreciate your trust in OKL and are glad the outcome met your expectations. One Kings Lane.

Response from One Kings LaneJan 2, 2026

Hi Denise, We’re glad the fabric sample arrived in time to help you coordinate the rest of your selections. Having those details ahead of delivery can make all the difference. Thank you for sharing your experience! We appreciate you. One Kings Lane.

Response from One Kings LaneDec 29, 2025

Hi Sonja, Thank you so much for taking the time to share your experience and for your kind words about Oscar Rojas. We’re truly glad to hear that his helpfulness, professionalism, and kindness made a positive difference and helped restore your confidence in One Kings Lane. We will be sure to recognize and share your feedback with him and our leadership team. At the same time, we’re very sorry to hear that your earlier interaction did not meet our standards. That’s never the experience we want for our customers, and your feedback is important as we continue to improve our service. We appreciate your patience and are happy to hear you’re looking forward to receiving your correct order. Please don’t hesitate to reach out if we can assist with anything further. Wishing you a Happy New Year, and thank you for choosing One Kings Lane!

Response from One Kings LaneDec 15, 2025

Hi Maryn, Thank you so much for taking the time to share your experience! We’re thrilled to hear that Jesus was able to locate your invoice and get it to you so quickly. Going above and beyond for our customers, especially in stressful situations like a loss report, is exactly what we strive for. We’ll be sure to pass along your kind words to Jesus. We truly appreciate your feedback and your trust in us! One Kings Lane

Response from One Kings LaneDec 10, 2025

Hi, Thank you so much for your wonderful feedback! We’re delighted to hear that Liliana was able to support you through the delivery and return process. Complications with third-party vendors can be stressful, and we’re glad she made everything smoother with her efficiency, responsiveness, and kindness. We truly appreciate you taking the time to share your experience, it means a lot to our team. One Kings Lane.

Response from One Kings LaneDec 3, 2025

Hi Bill! Thank you so much for your review! We’re glad to hear that Belle was able to assist you in a timely manner. If there’s anything more we can do to support you, please don’t hesitate to reach out. We appreciate you choosing us! One Kings Lane.