SC
Failure to honor price as listed
I made a purchase and in the final step of authentication, OKL kicked me out of the screen due to an item pricing error. As with ALL other retailers when a customer has purchased or is going to purchase the item the store typically honors the price given that it is no fault to the customer for the retailers description error. After immediately contacting customer service they couldn't be bothered and refused to honor the price they listed, no apology, no adjustment was made, no offer to resolve the issue or make up for customers lost time. Sad company, have spent thousands with them in the past. Will no longer be shopping there. Too many other similar online shops to choose from these days. Will take business elsewhere.