One Kings Lane Reviews | Read Customer Reviews of onekingslane.com

One Kings LaneReviews of onekingslane.com

2.7389 reviews
Furniture Stores
8450 Broadway, Merrillville, Indiana

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One Kings Lane

About One Kings Lane

Your home should be your haven, the place where you can be you. That’s why at One Kings Lane we offer products, expertise, and inspiration to help you live your style.On our site, you’ll find designer, vintage, and exclusive home furnishings in every style—including your own. Our expert designers provide personalized design assistance, while our blog and social channels are filled with home tours, designer tips, and more inspiration. And design professionals who join our To the Trade program not only receive discounts but also benefit from a team dedicated to helping source products, match specs, and more. Because at One Kings Lane, we’re as passionate about helping you create a home you love as you are passionate about that home.

One Kings Lane (onekingslane.com) has 389 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.

Also known as: onekingslane.com
Website: onekingslane.com
Category: Furniture Stores
Location: Merrillville, Indiana
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 87% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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One Kings Lane reviews

Showing 151 reviews with 5 stars · Clear filters

Michael F.
Mar 28, 2025
Christian T was HELPFUL
Christian T was kind, courteous and helpful getting the info I needed to schedule my delivery. Thank you. Job well done!
Response from One Kings LaneMar 28, 2025
Dear Michael, Thank you for your kind words and for taking the time to share your feedback with us. We truly appreciate it. Christian is indeed a valuable member of our team, and we are delighted to hear that your experience with us was so positive. Your satisfaction is, and will always remain, our top priority, and we are committed to ensuring that every interaction you have with us meets your expectations. One Kings Lane
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Ann F.
Jan 30, 2025
Belle H helped me navigate a price…
Belle H helped me navigate a price adjustment related to a sitewide sale. What could have been a frustrating experience was handled with grace and smarts. I love One Kings Lane for its unique and tasteful merchandise. Now I love it more for its customer service.
Response from One Kings LaneJan 31, 2025
Good morning Ann, Thank you for taking the time to share your positive experience with One Kings Lane. We are thrilled to hear about the exceptional service provided by Belle H. At One King's Lane, customer satisfaction is our top priority, and we are delighted that Belle went above and beyond to ensure your complete satisfaction. We greatly appreciate your kind words and your decision to make us your first choice for new furniture. One Kings Lane
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Karen F.
Jan 8, 2025
Belle H helped with a price adjustment
Belle H helped with a price adjustment. I had purchased two lamps that went on sale 3 days after purchase. She listened to me and took care of the situation in a timely manner. I will definitely keep shopping with One Kings Lane
Response from One Kings LaneJan 8, 2025
Hello Karen. Thank you for taking the time to share your positive experience with One Kings Lane. We are thrilled to hear about the exceptional service provided by Belle H. in providing you with the adjustment requested. At One King's Lane, customer satisfaction is our top priority, and we are delighted that Belle went above and beyond to ensure your complete satisfaction. We greatly appreciate your kind words and your decision to make us your first choice for new furniture. One Kings Lane
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Brenda B.
Dec 5, 2024
Belle H is the Best!
Belle H. Provided outstanding customer service in responding to my request regarding my order. She researched the status of my cancellation request which I changed my mind on and ensured that since my order was back ordered that I received the latest price reduction. Belle H.was also friendly and a pleasure to work with.
Response from One Kings LaneDec 6, 2024
Good morning Brenda. Thank you for taking the time to share your positive experience with One Kings Lane. We are thrilled to hear about the exceptional service provided by Belle H. At One King's Lane, customer satisfaction is our top priority, and we are delighted that Belle went above and beyond to ensure your complete satisfaction. We greatly appreciate your kind words and your decision to make us your first choice for new furniture. One Kings Lane
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Dorobeth W.
Nov 25, 2024
Happy Customer
Though my order of custom furniture took a month longer than I expected to arrive, when it did arrive it was perfect! I’ve ordered twice form One Kings Lane this year, and both orders were just as I expected! I will continue to order from them because of the great quality of their products and very fair prices. I’m a happy customer.
Response from One Kings LaneNov 25, 2024
Good morning Dorobeth. Thank you for taking the time to share your positive experience with One Kings Lane. At One King's Lane, customer satisfaction is our top priority, and we are delighted to hear that all went well with your order as we do our best to ensure your complete satisfaction. We greatly appreciate your kind words and your decision to make us your first choice for new furniture. One Kings Lane
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Eve
Jul 30, 2024
Great experience!
Was afraid to order after reading some reviews ..but I had an excellent experience. Order came sooner than expected and the sculpture was better than I expected. Customer service was even great
Response from One Kings LaneJul 30, 2024
Dear Eve. Thank you for taking the time to share your positive experience with One Kings Lane. We are thrilled to hear about the exceptional service you received. At One King's Lane, customer satisfaction is our top priority. We greatly appreciate your kind words and your decision to make us your first choice for new furniture. One Kings Lane.
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holland F.
Jul 20, 2023
Customer service was SO helpful and…
Customer service was SO helpful and nice!
Response from One Kings LaneJul 20, 2023
Good afternoon, Holland! We are extremely happy about your experience with our customer service department, we would be very grateful if you could please let us know the name of the representative who assisted you, that way he/she receives the deserved recognition. Thank you for choosing One Kings Lane! Adria G.
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Rahn M.
Jun 20, 2023
Wait until it is advertised
The experience I had today is the consistency with which Your representatives extend customer service, no deviation from the script.
Response from One Kings LaneJun 20, 2023
Good afternoon, Rahn! We are extremely happy about your experience with our customer service department, we would be very grateful if you could please let us know the name of the representative who assisted you, that way he/she receives the deserved recognition. Thank you for choosing One Kings Lane! Adria G.
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