One Kings LaneYour home should be your haven, the place where you can be you. That’s why at One Kings Lane we offer products, expertise, and inspiration to help you live your style.On our site, you’ll find designer, vintage, and exclusive home furnishings in every style—including your own. Our expert designers provide personalized design assistance, while our blog and social channels are filled with home tours, designer tips, and more inspiration. And design professionals who join our To the Trade program not only receive discounts but also benefit from a team dedicated to helping source products, match specs, and more. Because at One Kings Lane, we’re as passionate about helping you create a home you love as you are passionate about that home.
One Kings Lane (onekingslane.com) has 389 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Xian H.
I had to cancel an order and the customer service went above and beyond to help me. Very satisfied
Response from One Kings LaneJun 13, 2025
Hello Xian, Thank you so much for your kind words! We're sorry you had to cancel your order, but we're thrilled to hear that our customer service team was able to support you and make the experience a positive one. Your satisfaction means a lot to us, and we're always here to help whenever you need. One Kings Lane
D L.
Over the course of several weeks of trying to resolve a shipping issue, the customer service team (I spoke with at least 4 different members) could not have been more courteous, kind, patient and helpful. Truly, they went above and beyond and ultimately, the problem was happily resolved. Thank you One Kings Lane!!
Response from One Kings LaneJun 5, 2025
Dear D Lewis, Thank you so much for your kind words! We're truly grateful for your patience throughout the process, and we're thrilled to hear our team was able to help and resolve the issue. We'll be sure to pass your feedback along, it means a lot to us! One Kings Lane
Stephanie
Bianca E was very helpful when I was attempting to place an order. Great service !
Response from One Kings LaneMay 27, 2025
Hi Stephanie, Thank you so much for your kind words! We're thrilled to hear that Bianca E was helpful while you were placing your order, we’ll be sure to pass along your praise to her. We’re so glad you had a great experience, and we truly appreciate you taking the time to share it. Looking forward to assisting you again soon!
Stacie M.
Oscar Rojas was extremely competent and helpful. He answered all my questions and handled my situation. I will be shopping at One Kings Lane in the future! Thank you
Response from One Kings LaneMay 27, 2025
Hi Stacie, Thank you so much for your kind words! We’re thrilled to hear that Oscar was able to assist you so thoroughly, he’ll be so happy to know his support made a difference. We truly appreciate you taking the time to share your experience, and we’re even more grateful for your continued trust in One Kings Lane. We look forward to having you shop with us again soon!
Kimmy D.
Christian T. Listened to the issues and responded with respect, understanding, and taking care of my concerns. I will be happy to purchase more from OKL. Thank you.
Response from One Kings LaneMay 23, 2025
Hello Kimmy, Thank you so much for your kind words! We're thrilled to hear that Christian was able to assist you with care and understanding. Providing thoughtful and respectful service is exactly what we strive for at OKL, and it's wonderful to know that your experience reflected that. We truly appreciate your support and look forward to helping you again soon! One Kings Lane
Jerry T.
I purchased six deluxe urns for an outside landscape project. The manufacturer was delayed in producing the products but One Kings Lane did an awesome job keeping me up to date on the progress of the products I purchased. All six were delivered and securely packaged and are now a delight to our entire neighborhood. Thank you for excellent customer service and a very good quality product.
Response from One Kings LaneMay 7, 2025
Dear Jerry, Thank you so much for your thoughtful message and for sharing your experience with us. We’re truly delighted to hear that your six deluxe urns have found a beautiful home in your landscape project and are being enjoyed! While we understand how delays can be frustrating, we’re glad our team could keep you informed throughout the process and that everything arrived securely and in perfect condition. Your kind words mean a great deal to us. At One Kings Lane, we’re committed to delivering not only exceptional products but also the highest level of service—and it’s wonderful to know we met that standard for you. Thank you again for choosing One Kings Lane. We hope to be part of your future home projects as well! One Kings Lane
kimberly S.
Roxana has been very courteous and prompt in helping navigate a shipping error we thought was made by the carrier & to sort out the delivery of my purchases. I haven’t received all of my items yet, but apparently 2 of them are en route & she’s been efficient & effective in her responses & care to see that they reach me.
Response from One Kings LaneApr 7, 2025
Dear Kimberly, Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words about Roxana's assistance. We truly believe she is a valuable asset to our customer service team, and we will be sure to share your positive comments with the entire team. Rest assured, we are committed to ensuring that your case is followed up on appropriately, and we will make certain that the remaining two items are delivered to you promptly. Thank you again for your trust and support. One Kings Lane
Consumer
I just wanted to take a second to let someone know Christian T. went so far above and beyond with his service. I received a very late, damaged order and my window for claim submission expired. He took it upon himself to reach out to the company and get my grace period extended. In today’s world, hardy anyone ever goes the extra step. To say I’m overwhelmed with gratitude, is an understatement. It’s been a rough week and this was just the unexpected help I needed. So please, do something nice for Christian, he certainly deserves something special.
Response from One Kings LaneMar 31, 2025
Hello! Thank you sincerely for your kind words. We greatly appreciate you taking the time to share your feedback with us. Christian is indeed a valued member of our team, and we're thrilled to know that your experience met our high standards. Your satisfaction is our top priority, and we remain committed to ensuring every interaction with us is as positive and seamless as possible. One Kings Lane
