OneForma is an enterprise-grade AI enablement platform, leveraging more than 1.8M+ users in 230+ global markets.We offer work from home opportunities in a variety of fields, in 150+ languages.
OneForma (oneforma.com) has 467 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
Also known as
oneforma.com
Website
oneforma.com
Category
IT & Communication
Location
Redmond
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 68% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I passed the Milky-Way tests and was on boarded for paid training. I passed the Mars Exam, the Kuiper exams and was moved to production. This is the equivalent of weeks of studying and practicing. My computer has a vpn that I always disable before using tryrating or oneforma account. My computer updated and restarted and my vpn automatically connected which caused my account to be flagged... I sent an email to support with my explanation and was told that there decision to deactivate my account is final and not reviewable... What a huge waste of time and energy! I made an honest mistake and was treated like a scammer. I have no way to request any money I am owed since I am no longer able to login to my account. The bad reviews are true and I highly recommend to not waste your time here.
Response from OneFormaNov 20, 2024
Hi there, if you have earnings we will pay them out regardless of your account being disabled. Can you please DM us on Instagram or FB so we can get started solving your issues? Thanks!
LM
Leila M.
Dont join this site it is pure scam…
Dont join this site it is pure scam which steals datas,joined and got blocked without any reason ,save the world from such scammers ,wish I had read reviews before ,Dont join this a very dangerous scam site ,shame on them.
Response from OneFormaNov 14, 2024
Hi there, we apologize for the negative experience you had on our platform. If we can provide any assistance, please let us know. Thank you.
MI
Mihaela
Scam
Scam. Nothing makes sense, their support system is a joke, money is a joke, their contract is a joke. Don't waste your time with them, they will disable your account very soon and you will be left frustrated. If you have a Yahoo email address, they never reply. Please do not sign up.
P.S.: It's so funny that here they reply within 24 hours, but when you have an issue and constantly write to them for 3-4 weeks, you get nothing back.
Response from OneFormaNov 14, 2024
Hi there, we apologize for the negative experience you had on our platform. If we can provide any assistance, please let us know. Thank you.
SS
Sylvia S.
The review system of your organization…
The review system of your organization is extremely disappointing. You seem unaware that my account went into review. I was hired just a month ago and was promised constant support and feedback, but that hasn't happened. Instead, I was given over 275 pages of guidelines to study and required to pass multiple certifications. After successfully completing all the certifications, I was put into production, where my work quality would be assessed through Golden Tests (GT). I passed these assessments and continued working.
However, one day a client login issue arose, affecting all users on OneForma/Centific. Since that issue, I have received no work at all. When I reached out about this, I was told it was due to a spot check and that I would be updated soon. Despite an email confirming that I passed the Golden Test for the project and could continue working, just a few days later, instead of receiving new tasks, my account was terminated—without any explanation or feedback.
It’s shocking because I dedicated 8-10 hours straight each day to complete just 1-2 production hours, ensuring top-notch quality since I had just started the project. Yet, it feels like the organization doesn’t care about its workers. Communication is non-existent, there’s no transparency, and when we ask about the lack of work, we get random, unsubstantiated reasons with no real feedback. It's incredibly unprofessional to work in such an environment.
Reply to your comment:I would appreciate it if you could provide specific feedback regarding the quality issues you mentioned. I am confident that I have not delivered poor-quality work, as I have always given my best effort and successfully completed all GT questions in Search 2.0. If there are any areas where you believe I fell short, I would greatly value constructive feedback, especially as a new rater, to improve my performance.
However, instead of receiving feedback, my removal feels unjust, and I believe it was premature. This job is extremely important to me, and I am eager to address any concerns to ensure that I meet your expectations.
Thank you for your consideration.
Response from OneFormaNov 14, 2024
Hi there, we apologize for the negative experience you had on our platform. If we can provide any assistance, please let us know. Thank you.
MW
Mpotseng W.
No getting any response from support and contact and now I have been blocked by the project manager.
I need some assistance and I don't know who I need to contact anymore to get help.
I was approved for one of the projects and on 04/10/2024, I received an email to log on to a certain platform to an additional test, I was told to go through the guidelines and videos. When I logged on to the platform there were no videos, on 05/10/2024 I sent an email to support to state that there were no videos for me to go through for the test, but I received no response. On 08/10/2024 I sent an email to the project manager and still no reply. On 10/10/2024 I decided to go ahead and do the test and I failed. I sent an email to support as per an email instruction that said if you fail the 1st try you should email support to review the answers before a 2nd and 3rd try. No response. On 15/10/2024 I sent another follow-up email both to support and the project manager to say I am still waiting for my answers to be reviewed so I can try the test again, it’s the 24th today and I have received zero communication. I would like to know what needs to be done so I can get some feedback and proceed to the next stage.
On 24/10/2024, I emailed contact, they responded and cc'd the project manager to attend to me, but I never heard back from him. I sent another follow-up email on 30/10/2024 to both the project manager and contact, but still no reply. When I tried to email the project manager today to follow up, it said that I have been blocked. I am beyond shocked because it's clear that when you raise a query or complaint you will be blocked, I am wondering what kind of company is this, What's the point of starting onboarding if you are going to be left in the middle of the whole thing?
Response from OneFormaNov 12, 2024
Hi there, we would like to apologize for the difficulties you have experienced. We want to make this right and provide you the proper assistance. Can we still help? If so, please DM us on Instagram or Facebook and we can get started.
SF
Sergey F.
It’s been over a week with no update on…
It’s been over a week with no update on the spot check, raising concerns that the account may have been permanently suspended. Many others online have mentioned being removed from projects for “suspicious activity,” even when nothing wrong was done.
Waiting for the reply from team.
Response from OneFormaNov 12, 2024
Hi there, if you are receiving that notification, we need to take a look at why your account has raised that red flag. Can you please DM us on Instagram or Facebook, so we can get started assisting you with that issue?
BR
Bustamante R.
I was hired for a project and terminated for no reason.
I was hired for a project and everything seemed fine until the second month, when my account was flagged for a spot check. It was reinstated the very next day, so I didn’t think much of it. However, in the third month, my account was again flagged for a spot check. This time, I received an email stating they found "suspicious activity" and had decided to remove me from the project.
When I questioned this decision, explaining that I hadn’t violated any work policies, they responded a few days later claiming that the issue was actually due to "low work quality," and they wouldn't be taking me back on the project. However, they agreed to pay me for the work I had completed that month.
It became clear to me that they had mistakenly flagged my account for suspicious activity, but rather than owning up to their mistake, they shifted the blame to "low work quality" to avoid admitting fault and avoid any negative repercussions within their organization. Since then, they’ve ignored my responses.
As an independent contractor, I realize we don’t have the same rights or recourse as employees, but this situation was clearly mishandled. If the people handling my case experienced such unfair treatment themselves, they’d understand how frustrating it is to be terminated for no valid reason.
To anyone considering working with companies like Centific/OneForma, I would advise you to reconsider. They clearly do not value the time and effort of the people they hire, and you could end up wasting your valuable time on a company that mishandles its processes and doesn’t respect its workers.
Update as on Nov 13th 2024, I was advised to send a direct message on Instagram. I’ve reached out, but haven’t received a response yet.
Mon 5:52 AM
You sent
It's honestly quite amusing. Every time I ask for proof, they come up with a different story. Instead of offering vague or unreliable reasons, could you just request them to provide the quality scores for the tasks I completed during my 3-4 month tenure?
Mon 9:02 AM
OneForma
I will ask them that now. Thank you for your patience.
Mon 12:19 PM
You sent
"this rater failed one of the easy Skills and as requested by the client, raters that fail them should be removed." What is the point of taking Search 2.0 Certifications, GT questions. Just to get removed from project for failing for easy Skill. It is really unprofessional.
Reply from 5:23 AM
OneForma
Unfortunately, you have to accept their decision of removal. Don't worry about it!
Response from OneFormaNov 12, 2024
Hi there, if your account was receiving that notification of "suspicious activities detected", there was a reason our system raised this red flag. However, we would love to take another look at your issue and see if there is anything we can do to resolve your problem. Can you please DM us on Instagram or Facebook?
SC
Sue C.
We are preparing lawsuits against this…
We are preparing a lawsuit against this company in the states, if you as employee of freelancer working for this company, please contact "centific" at outlook.cl and we can work together to sue this scammer in various jurisdictions.
Response from OneFormaNov 6, 2024
Hi there, we promise we are not scamming any of our users. If you have a specific issue that we can look into, we would love to begin assisting you!