Savannah Lawrence D.
Wrong Color
I ordered Toriana in Brown Sugar Swirl. What I got was the Cinnamon Mocha wig on a brown sugar swirl card AFTER THREE WEEKS. I actually had a someone with the correct color to compare wigs with and this was definitely a switch. Never again. *edit* I ordered based on multiple YouTube reviews. I've seen the cinnamon and that's definitely what I got as it's almost pink in the light. Zero possibility of me having a reason to lie as Im not even asking for a refund, I'm just disappointed I didn't get what I wanted. Maybe it's a manufacturing error, who knows? But I find it interesting the response is confrontational instead of even asking about making the customer happy. Buyers take that as you will.
Response from Onebeautyworld.comFeb 26, 2022
Dear Savannah, we are proud to offer authentic and only authentic products from quality and renowned vendors. There is zero possibility that the color was switched, we are a reputed business with customer all around the world, however the color may appear different on the website due to screen resolution settings among other reasons.



