Onebeautyworld.comReviews of onebeautyworld.com

Response from Onebeautyworld.comJul 4, 2023

Dear Alliyah, Thank you for taking the time to share your feedback regarding your recent order. We appreciate your support for small businesses and apologize for any inconvenience caused by the delayed communication. We're glad to hear that your order arrived correctly, but we understand that the lack of timely updates on the shipping status was frustrating. We sincerely apologize for any inconvenience or confusion this may have caused. We strive to improve our communication processes and ensure that our customers are promptly informed about any delays or changes in their orders. Your feedback is valuable to us, and we will use it to enhance our communication system to better serve our customers in the future. We genuinely appreciate your support, and we hope you'll give us another chance to provide you with a seamless shopping experience in the future. If you have any further concerns or questions, please don't hesitate to reach out to our customer support team. We're here to assist you. Thank you again for your feedback and for supporting small businesses. We value your patronage and hope to serve you better in the future. Best regards,

Response from Onebeautyworld.comDec 9, 2022

Hi Beverly, thank you for your informative review. As many brands bring new colors, we follow up to get their images and update them regularly. We do not like the "color image coming soon" and are working with the brands to get them updated as soon as we can. Thank you for your business and please don't be a stranger.

Response from Onebeautyworld.comOct 21, 2022

Hello Diane, thank you for your feedback. We are very sorry that your shopping experience was not as wonderful as we strive to make. Please send us an email at [email protected] with your order number in the subject and we will do everyting to make it right. Please dont be stranger

Response from Onebeautyworld.comOct 21, 2022

Hi, we are so sorry you are not 100% happy with your purchase. We would like to assure you that we are a Mayde Beauty Authorized retailer and sell only new products across our website. Please write us an email at [email protected] with your order number in the subject and we will get back to you to see how we can help you in the right manner with this purchase.

Response from Onebeautyworld.comAug 24, 2022

Hi Prudence, thank you for your time to write a review. Our customer feedback helps us improve our service. We are sorry the package took longer than expected and promise to do our best to get every order delivered as quickly as we can.