Onebeautyworld.comReviews of onebeautyworld.com

I haven’t receive my package i’ve been waiting for two weeks and paid for fast shipping

Order not received.

I never received my order, to this date still no update on it and it’s been three weeks I’ve sent two messages to the customer service chat with no response I will not order from here again

I contacted 4 different times about not receiving one wig on my order and didn't get a response until over a month later and wasn't refunded for a month & a few weeks back to my PayPal account. I don't recommend them based on bad customer service and response time.

I placed my order on 9/20/2022 after 6 days I had not received a email regarding my order being shipped to I email the company on 9/26/22 to see what has happened I got no response so on 10/10/22 I called the company number of coarse I wasnr able to speak to anyone so it only allowed me to leave a voicemail so I did I got no response so I send another email still no response I message the company through DM on Instagram on 10/10/22 they finally respond to me through Instagram on 10/11/22 by this time its been 21 days since I placed my order it took them 15 days from the first time I reached out to them to respond to me they never apologized nothing no manners at all customer service is trash they reply saying my order took long because of a vendor how come no one contacted me nothing was done on 10/11/2022 finally they shipped my order I received my order on 10/15/2022 it took them q total of 25 days to get my order I will never order from this company again and I will make a post on Instagram not to order from such a unprofessional company

Good service, and I got just what I ordered, it's the only one I like and now I find the perfect place to buy it. Thank you

Shipping a little slow but other than that perfect

I spoke with Zach and he was so helpful!!! My daughter has alopecia and wears a wig every day so Zach provided me with assistance to ensure we could order a wig that is economical yet looks like real hair and in a style and Color that is realistic for her complexion. Zach has gone out of his way to make sure we were satisfied customers and I look forward to working with him again soon!!!! Thanks for a great experience