Onebeautyworld.comA Florida based, family-owned, and run Online Beauty Supply portal since 2017. We work with selected and best quality Wigs, Hair Extension, Braiding Hair Brands with focus on providing best customer service in the business.
Onebeautyworld.com (onebeautyworld.com) has 329 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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329 approved reviews, newest moderated first
LATISHA M.
The customer service was excellent
Response from Onebeautyworld.comDec 9, 2022
Hi Latisha, it is very kind of you for taking the time to write such a wonderful review. We have shared it with our Customer Services team and they are very happy to hear your feedback. Please come back soon.
Eileen M C.
Ordered on November 19, and despite 1-2 shipping notice from facility and UPS ground I still haven’t received order and it is domestic order. When I made inquiry I got a response November 28 and my order finally shipped December 2. 13 days after order placed or 11 days considering the first weekend. When I got my response there was no indication there had been a product delay. I hope I get my wig. I’ve placed a second order and I’m not hopeful it will go better now.
Response from Onebeautyworld.comFeb 13, 2023
Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience on your purchase and would like to make things right. As a token of our appreciation for giving us another chance, we'd like to offer you a special discount on your next purchase. We believe that you'll find our products and services to be of the highest quality, and we're confident that you'll have a much better experience next time. We value your business and would be honored to have you as a repeat customer. Please let us know if there's anything we can do to make your experience even better. We look forward to serving you again soon!
Karise G.
Horrible. Shipping took forever. Had to email & contact them on instagram to find my package. It finally came after 3 weeks.
Response from Onebeautyworld.comFeb 13, 2023
Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience on your purchase and would like to make things right. As a token of our appreciation for giving us another chance, we'd like to offer you a special discount on your next purchase. We believe that you'll find our products and services to be of the highest quality, and we're confident that you'll have a much better experience next time. We value your business and would be honored to have you as a repeat customer. Please let us know if there's anything we can do to make your experience even better. We look forward to serving you again soon!
Jennifer
quick and easy.
Response from Onebeautyworld.comFeb 13, 2023
Thank you so much for your positive review! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it's wonderful to hear that we were able to meet your expectations. We appreciate your support and look forward to serving you again in the future. Thank you for choosing OneBeautyWorld.Com!
Shirley W.
When I made a telephone call the representative answer the phone and was very helpful and truly made my order. Get. Ship out. Speedy. And confirmation of my order was immediately I would order again
Response from Onebeautyworld.comFeb 13, 2023
Thank you so much for your positive review! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it's wonderful to hear that we were able to meet your expectations. We appreciate your support and look forward to serving you again in the future. Thank you for choosing OneBeautyWorld.Com!
Silia
The only problem I had in regards to my order was just the amount of time it took to arrive
Lynn A. P.
My order was delayed. I called to find out if there was a problem. The item I ordered was out of stock. The Customer Service Rep compared what I had ordered with another product. Together, we found a comparable item at a slightly higher price. I was not charged for the increase. The order shipped & I received it a few days later.
Santresa S.
Shipping was fast.Thank you!