Oncourse Reviews | Read Customer Reviews of oncourse.com

Oncourse Reviews | Read Customer Reviews of oncourse.com

Oncourse reviews

506 approved reviews, newest moderated first

Raha L.
Oct 29, 2025
Every time I go on the website the full…
Every time I go on the website the full page is not available. You cant click on some ares due to this.So now I just call in to pay the bill. It also would not allow me to set the new card for direct withdrawal of bill.
Response from OncourseOct 29, 2025
Thank you for sharing your experience with us. We’re sorry to hear about the difficulties you’ve had navigating our website and setting up your payment method. Your feedback is important, and we’ve shared it with our technical team so they can work on resolving these issues. In the meantime, our support team would be happy to assist you directly with updating your payment details to make the process easier just give us a call at (888) 801-5057.
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PATRICIA S.
Oct 29, 2025
It seems like every time I receive my…
It seems like every time I receive my monthly bill recently there's a slight increase in the charges! I do not understand why, but I don't like it. Being retired and on a fixed income every penny counts and these unexpected increases are upsetting!
Response from OncourseOct 30, 2025
Thank you for sharing your concerns. We understand how important it is to have clarity and consistency in your monthly charges—especially when every dollar matters. We’re sorry for the frustration these unexpected increases have caused. We’d like to review your account in detail to explain the changes and ensure you have the right plan for your needs. One of our Help Desk Agents will review your account and reach out to you to assist further.
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Ferdie F.
Sep 29, 2025
Our experience with the Oncourse team…
Our experience with the Oncourse team was great. Rick and Noah's crew set up our new HVAC system and were very knowledgeable, prompt and did a great job overall. Highly recommended!
Response from OncourseSep 29, 2025
Thanks so much for the great feedback! We’re thrilled to hear Rick and Noah’s team delivered a spectacular installation—your satisfaction means the world to us.
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Donna D.
Sep 20, 2025
Trusted Home Service
Oncourse Home Solutions is an awesome company. The gentleman arrived on time and checked for gas leaks inside and outside my home.
Response from OncourseSep 22, 2025
Thank you for the kind words and for recognizing our commitment to thorough, timely service. We're glad to hear your technician provided a complete inspection and helped ensure your home’s safety. It’s feedback like yours that keeps us striving to be “awesome” every day!
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Demetrio F.
Sep 19, 2025
Courteus
Courteus, knowledgeable provided a quick response to our needs.
Response from OncourseSep 19, 2025
Thank you for the kind words! We're glad to hear our team was able to respond quickly and provide the knowledgeable, courteous service you deserve. We truly appreciate your feedback!
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Richard F N.
Sep 18, 2025
I never expected such fast & efficient…
I never expected such fast & efficient service. I am very pleased.
Response from OncourseSep 18, 2025
Thank you for the wonderful feedback! We're so glad we could exceed your expectations with fast and efficient service. Your satisfaction means a lot to us!
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Betsy
Sep 17, 2025
Matt was very courteous and explained…
Matt was very courteous and explained exactly what he would be doing.
Response from OncourseSep 17, 2025
Thank you for the kind feedback! We're so glad Matt's courteous approach and clear communication made your experience a positive one—he truly represents the level of service we aim to provide.
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Harsh M.
Sep 17, 2025
Professional process
Professional process. Claim registration to resolution done very efficiently
Response from OncourseSep 17, 2025
Thank you for the great feedback! We're glad to hear the entire claims process was handled professionally and efficiently—it's exactly the kind of experience we strive to deliver every time.
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