On Air ParkingReviews of onairparking.com

4.6582 reviews
Activities & Tours

On Air Parking

About On Air Parking

On Air Parking (OnAirParking.com) helps travelers find, compare, and book off-airport parking near major U.S. airports — without the stress or the sticker shock of driving up and hoping for the best.Since 2016, we've worked with a nationwide network of vetted, shuttle-served parking partners. We vet every partner in our network and hold them to one standard: rates that stay well below what you'd pay driving up to the airport. No guessing, no gate-price surprises.Booking takes a couple of minutes: search your airport, compare real-time rates and lot details side by side, and reserve your spot in advance. Your rate is locked the moment you book, your space is held for your exact travel dates, and a free shuttle takes you to and from your terminal on the day you fly. No circling the garage, no surprises at the gate.Our support team is here if your plans change or something needs attention — real people, easy to reach, no runaround.Parking shouldn't be the part of your trip you dread. We built On Air Parking to make it the part you don't have to think about at all.

On Air Parking (onairparking.com) has 582 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: onairparking.com
Website: onairparking.com
Category: Activities & Tours
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 91% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About On Air Parking

On Air Parking (onairparking.com) has 582 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: onairparking.com
Website: onairparking.com
Category: Activities & Tours
Listed on Five Star Index: 2026

Foodsavant

Dec 13, 2025

Shuttle Service is not dependable

What started as a great experience turned out bad. Dropping the car off at local hotel (where parking was at) was easy and somewhat convenient. Had to wait for the shuttle, but expected that. The return however was not good. Notified the hotel when we were leaving the terminal. They never contacted the driver, who doesn’t wait for passengers like all of the other shuttle services. He was at the far end of the shuttle area and we were near the front. He just drove on past. I contacted the hotel again and was told they’d have the driver come back around to get me, but that was a lie. The driver returned to the hotel and we waited nearly 30 more minutes for him to arrive, after seeing other parking shuttles pass by numerous times. I contacted OnAir Parking (my booking service) and they said they are just a booking agency and not responsible for the service I get -- I did not book through the hotel, I booked through OnAir. I paid OnAir. I got communication from OnAir. So, I would say they are responsible, or at least responsible to only use dependable parking options. I feel this was handled poorly by OnAir.

Response from On Air ParkingDec 22, 2025

We’re really sorry to hear how frustrating your return experience was, especially after things started off well. While On Air Parking is a reservation platform and does not own or manage the parking facilities or shuttle drivers—similar to how a travel site like Travelocity books flights but doesn’t control airline staff behavior—we truly care about how our customers are treated. We take this feedback seriously and will be reviewing it with the facility, as we agree this experience fell short of expectations, even though the shuttle operations themselves are outside of our direct control.