Erika R.
Excellent customer service
Excellent customer service, and I love my watch! Definitely recommend this company, and I plan to shop with them in the future.
OMI Jewelry is your trusted source for luxury watches and beautiful custom jewelry. Brands include Rolex, AP, Patek, Hublot, Breitling, Cartier and Chanel.
Omi Jewelry (omijewelry.com) has 544 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Jewelry & Watches · Huntington, New York
Excellent

Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · New York, New York
Excellent

Jewelry & Watches · Brooklyn, New York
Excellent
544 approved reviews, newest moderated first
Erika R.
Excellent customer service, and I love my watch! Definitely recommend this company, and I plan to shop with them in the future.
Shirley R.
My first time to buy Rolex watch at OMI jewelry. Love the watch so much! Great customer service 24/7. Shipping is fast too. It’s family owned business, they are the best!
ROLAND K.
I very much compliment Walter Hufman for his kindness. We decided not to purchase the 31 mm Rolex, he promptly returned the moneys on our initial purchase. Thank you very much Walter regards Roland
Ariel W.
I love it I recommend everyone to shop their products are great diamond quality great everything is great
Angela R.
Incredible experiance. Walter and Daniel made my purchase as easy as possible and I received great quality product. Definitely will buy again.
Jason
Very satisfied with my experience with OMI jewelry. Staff was professional, reasonable and responsive. I would buy with them again in the future.
Parrish S.
If was an option for 10 stars OMI would get it they deserve it best jewelry I’ve ever did business with customer for life thank you OMI team
Margaret
I was initially, accidentally sent the wrong watch. When I contacted OMI about the error, Walter got it corrected very quickly. As soon as OMI received the return watch, I was sent the correct watch. He was extremely helpful. I initially gave a 4 instead of 5 star review. This was only because I took my watch to a local jeweler to get a couple of links added. He placed my watch on a machine that showed that the watch had not been serviced in years. So, I will have to pay another $700 for service. I found it disappointing that the watches are not serviced prior to sale. However, I was very impressed by Walter contacting me after reading my initial review. He had spoken to the owner of OMI and they had agreed to refund me a significant portion of the amount that I will incur for the servicing of the watch. I was amazed at that offer as I had not requested any compensation. Based upon the professionalism and prompt attention to any concerns, I will definitely purchase from OMI Jewelry again. As a matter of fact, I have my eye on a pair their sapphire and diamond ear rings.
Response from Omi JewelryAug 6, 2021
Thank you for great review. It was a pleasure to service you and we are looking forward to do it in the future .